
Service Manager-Branch Banking-Branch Banking
1 week ago
About The Role
Job Role
Manage the Service Scores of the branch
Responsible for management of day to day operations of the branch.
Ensuring strict adherence to compliance, audit and regulatory requirements.
Timely authorization and checking SO/SDO/RO system input for customer transaction/ service request
Branch Lobby and customer Queue management.
Managing cash (including FX and TCs) at the branch and ensuring that cash (including FX and TCs) is within branch limit.
Customer complains management and ensuring resolution of all complaints within TAT.
Be responsible for the AML & KYC compliance of the various account opening forms submitted to CPC/RPC
Job Requirements
MBA/Graduate
Minimum work exp. 4 years
Customer service oriented
People Management skills
Good communication abilities
Ability to guide and monitor his/her reportees
-
Mumbai, Maharashtra, India Kotak Mahindra Full time ₹ 9,00,000 - ₹ 12,00,000 per yearService Manager– Branch Banking KRAs: Lead the entire Branch Operational activities of an individual Branch (Mega/ Large Branches) Manage a Service Team. Co-ordinate the audit of the branch - Ensuring strict adherence to compliance, audit and regulator and procedural compliance requirements. Ensuring service excellence to enhance...
-
Branch Manager-BRANCH BANKING-Branch Banking
6 days ago
Mumbai, Maharashtra, India Kotak Mahindra Bank Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per yearBranch Manager Department Retail Liabilities – Branch Banking Location Position Grade Job Role: Achieving Business Objectives for the Branch in terms of Value, Productivity, & Volume Metrics. Revenue Generation through Sales of CASA, Assets, TPP of MF / LI / GT etc. through varied Bank Channels. Mentor Sales & Operations' Teams. Responsible for...
-
Service Manager-branch Banking-branch Banking
4 weeks ago
Mumbai, Maharashtra, India Kotak Mahindra Bank Full timeService Manager- Branch Banking KRAs xefx82xb7 Lead the entire Branch Operational activities of an individual Branch Mega Large Branches xefx82xb7 Manage a Service Team xefx82xb7 Co-ordinate the audit of the branch - Ensuring strict adherence to compliance audit and regulator and procedural compliance requirements xefx82xb7 Ensuring service excellence...
-
Mumbai, Maharashtra, India Kotak Mahindra Bank Limited Full timeJob Description- Achieving Business Objectives for the Branch in terms of Value, Productivity, & Volume Metrics.- Revenue Generation through Sales of CASA, Assets, TPP of MF / LI / GT etc. through varied Bank Channels.- Mentor Sales & Operations Teams.- Responsible for YoY Deliverables & Growth of Fee & Non-Fee Income based Products.- Enhancements of...
-
Mumbai, Maharashtra, India Kotak Mahindra Bank Full timeService Delivery Officer-BRANCH BANKING-Branch BankingSurat Gujarat IndiaJOB DESCRIPTIONJOB ROLE xc2xb7 Handling personalized service requests of customers xc2xb7 Generation of timely business MIS xc2xb7 Ensuring strict adherence to compliance audit and regulatory requirements for customer segment xc2xb7 Coordination with CPC RPC Investment desks for...
-
Mumbai, Maharashtra, India Kotak Mahindra Bank Full timeJob Category KMBL Degree Level Bachelor s Degree We are looking for a detail-oriented and customer-focused Service Officer to join our Branch Banking team The ideal candidate will be responsible for handling day-to-day cash and non-cash transactions while ensuring a seamless and high-quality customer experience This role demands a strong sense of...
-
Lobby Manager-Branch Banking-Branch Banking
1 week ago
Mumbai, Maharashtra, India Kotak Life Insurance Full time ₹ 9,00,000 - ₹ 12,00,000 per yearAbout The Role JOB ROLE - "¢ Participate in the Lobby Experience Model, serving as assigned person to welcome the customer, direct them as appropriate based on their identified needs and encourage utilization of self-service channels, carries a tab to help the customer navigate MB and NB as customer is waiting.- "¢ Support Bank guidelines for...
-
Mumbai, Maharashtra, India Kotak Life Insurance Full time ₹ 1,04,000 - ₹ 1,30,878 per yearRegional Portfolio Manager-Business Banking-BRANCH BANKING-Regional salesAbout The Role Business Description Regional Portfolio Manager is responsible for driving and implementing the business banking strategy of the bank for the assigned region/s under the guidance of regional senior leadership of Branch banking and HO product team. The KRA comprises of...
-
Branch Head Banking
1 day ago
Mumbai, Maharashtra, India Workassist Full timeJob DescriptionWork Level: Middle ManagementCore: Self Motivated, Result Driven, Problem Solving, Collaboration, Networking, Ethical Decision MakingLeadership: Deliver Results (Team/Organisation), Understanding of Strategic GoalsIndustry Type: BankingFunction: Team Lead / Network ManagerKey Skills: BM,Branch Banking,Branch Banking Head,Branch Head,Branch...
-
Branch Banking Leader
5 days ago
Mumbai, Maharashtra, India beBeeArea Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Job Opportunity: Branch Banking Professional">The ideal candidate will be responsible for driving business growth and profitability in their assigned area. Key responsibilities include achieving business objectives, generating revenue through sales of CASA, assets, and third-party products, and leading a team of branch managers and sales teams.Key...