Branch Head

1 day ago

Mumbai, Maharashtra, India The Greater Bombay Cooperative Bank Ltd Full time ₹ 12,00,000 - ₹ 18,00,000 per year

We are seeking a dynamic and results-driven Branch Head to lead our Mumbai branch. This is a pivotal managerial role where you will oversee branch operations, sales, and profitability, while ensuring compliance and delivering exceptional customer service. If you have strong expertise in branch banking, sales, portfolio management, and team leadership, this is an excellent opportunity to advance your career.

Key Responsibilities

  • Lead and manage overall branch operations (front-end business development & back-end processing) to achieve revenue and profitability targets.
  • Drive sales and marketing initiatives across CASA, Fixed Deposits, Gold Loans, Home Loans, Vehicle Loans, Mortgage Loans, and large-value loans, ensuring a robust credit portfolio in Retail & SME segments.
  • Promote and cross-sell banking and third-party products to maximize business growth.
  • Maintain high standards of customer service, fostering a customer-first culture.
  • Ensure compliance with audit, inspection, and regulatory standards within the branch.
  • Monitor and improve credit quality, including proactive management of NPAs and loan recoveries.
  • Lead, motivate, and guide the branch team to achieve performance goals.
  • Implement cost management and process optimization for efficient branch functioning.

Key Skills

  • Branch Operations & Audit
  • Sales & Marketing of Banking Products
  • Assets & Liability Management
  • Retail & SME Lending
  • Cross-selling & Portfolio Management
  • Team Handling & Leadership
  • Compliance & Risk Management
  • Customer Relationship Management

Qualifications & Experience

  • Graduate/Postgraduate in Commerce, Finance, Business, or related fields.
  • 49 years of experience in branch banking/retail banking, with at least 2 years in a leadership role.
  • Strong knowledge of branch operations, retail assets & liabilities, and banking compliance.
  • Proven ability to drive sales, manage teams, and deliver high customer satisfaction.

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