Customer Care Lead

About Potafo:At Potafo, our mission is simple — delighting customers every single day. As Kerala's fastest-growing quick-commerce and food-tech brand, we believe our customer care team is the voice and heart of the company. To lead this critical function, we're looking for a Customer Care Head who can inspire, manage, and elevate the customer support...

Job Title: E-commerce Support ExecutiveEducation: Graduation (Any Stream)Experience: Fresher/Minimum 1–2 years of experience in customer service or e-commerce supportJob Type: Full-time, On-siteLocation: Calicut, MalappuramKey Responsibilities:Handle customer inquiries and complaints through phone, email, and chat.Manage order-related issues such as...

Female Candidates prefferedCustomer care representatives are responsible for providing assistance to customers and clients. Their duties include:Identifying customer needsProviding serviceHandling customerTroubleshooting problemsCollecting feedbackMaintaining customerPassing on feedbackSome good customer service skills include empathy, communication,...

VACANCY: Customer care officer - office based job (only Female)Work location will be BSS GREEN LIFE, FIRST FLOOR, OMKAR BUILDING, THALI, CALICUTSalary: 8 k to 12 k + incentiveEducation: +2 /degree/diplomaAge: no restrictionJob Type: Full-timePay: ₹8, ₹12,000.00 per monthJob Type: Full-timePay: ₹8, ₹12,000.00 per monthWork Location: In person

VACANCY: Customer care officer - office based job (only Female)Work location will be BSS GREEN LIFE, FIRST FLOOR, OMKAR BUILDING, THALI, CALICUTSalary: 8 k to 12 k + incentiveworking hours 9am to 5.30 pm or 9.30am to 6pmEducation: +2 /degree/diploma .computer knowledge is must.Candidates residing with 15 km are preferred for this positionAge: no...

Job Description:We are hiring Customer Care Executive for our Clinic in Calicut. The role involves calling patients/customers, explaining hospital services, following up on inquiries, and assisting with appointment bookings.Key Responsibilities:Make outbound/inbound calls to patients and explain hospital services.Fix appointments and follow up with...

We are looking for an experienced Call Center Executive to join our team in Calicut/Kozhikode, Kerala. The successful candidate will be responsible for providing excellent customer service to our clients. The ideal candidate should have excellent communication and interpersonal skills, be able to handle customer inquiries and complaints, and be able to work...

Duties & ResponsibilitiesBuilding and maintaining good relationships with all customers.Overseeing the relationship with customers handled by sales team.Resolving customer complaints quickly and efficiently.Keeping customers updated on the latest products to increase sales.Manage the customer care number and timely respond to the customer queries.Generate...

About the OrganizationSeven Years is a trusted kids' store, offering a wide range of quality products for children aged 0 to 7 years. From baby essentials to toys, clothes, and educational items, the store is a one-stop destination for young families.What sets Seven Years apart is its warm service, curated product range, and a family-friendly environment,...

Greet and assist customers in a polite and professional manner.Understand customer needs and suggest suitable products.Ensure the store floor and displays are neat, clean, and well-stocked.Handle billing, cash, and POS operations accurately.Achieve daily/weekly sales targets assigned by the store.Manage customer queries, complaints, and provide...