Customer Success Manager

6 days ago


Bengaluru, Karnataka, India Lemnisk Full time ₹ 12,00,000 - ₹ 36,00,000 per year

The Customer Success Manager is a critical position that will work closely with the founders and leadership team of Lemnisk. We are l
ooking for a maverick who is passionate about increasing the digitals share of business for different verticals.

Key Responsibilities

● Overall responsibility of monthly/quarterly/annual revenue from set of Strategic Clients.

● Define and Execute strategy for retention and cross sell for every account.

● Understand client known and unknown needs and partner with Delivery and Product team to address Client needs.

● Be a trusted advisor to drive adoption of existing use cases and evangelize new use cases among Clients.

● Engage with CMO, Head Digital marketing, Head Digital, Head Analytics, Head – Innovation and other C level executives.

● Provide Client and market level insights for product innovation.

● Lead presales for the region & given set of accounts.

● Work closely with Clients towards Customer Advocacy for evangelizing Case Study & PRs.

Qualifications

● 1 - 4 years of experience with strong demonstrated prior experience of helping clients achieve success using enterprise solutions preferably digital marketing platforms.

● Proven track record of upselling/cross selling.

● Experience in working with and influencing customers at multiple levels up to CXOs.

● Must have excellent communication skills.

● Willingness to travel, if required on short notice.

● BFSI experience is a plus.

● Experience in a MarTech or enterprise SaaS company will be a big plus.

● Ability to work in a fast-paced start-up environment.



  • Bengaluru, Karnataka, India Gushwork Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    is a pioneering B2B Software & Services company that combines human expertise with advanced AI technology to deliver exceptional SEO services. In just one year since our launch, we've partnered with over 200+ businesses, driving their success through our innovative approach to AI-assisted SEO. Backed by top global investors like Lightspeed, B Capital, and...


  • Bengaluru, Karnataka, India Info Edge Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About the RoleWe are looking for a Customer Success Manager (CSM) to own and grow relationships with customers using our cutting-edge assessment platform. As the key post-sales point of contact, you will ensure a seamless onboarding experience, drive platform adoption, deliver measurable value, and act as a trusted advisor to customers. You will also partner...


  • Bengaluru, Karnataka, India SkanAI Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    As a Customer Success Manager, you will be responsible to manage the full life cycle of customer journey resulting in customer satisfaction, revenues, and profitability goals. In this role, you will build trusted advisor relationships with your clients through deep understanding of their problems, demonstrable product and business process knowledge, highest...


  • Bengaluru, Karnataka, India Richpanel Full time ₹ 10,00,000 - ₹ 12,00,000 per year

    *Quick Highlights*Role: Own end-to-end success for a portfolio of high-value customers at Richpanel, an AI-first customer service platform disrupting the $400B BPO market. Help e-commerce brands automate customer support, reduce costs, and deliver effortless CX at scale.Reports to: Head of Customer SuccessStage: Team of 25. Primarily based in Bangalore,...


  • Bengaluru, Karnataka, India Intelli Search Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Key Responsibilities:Build and maintain strong, long-term relationships with key customers, acting as a trusted business advisor.Partner with Sales and Account Management teams to drive upsell, cross-sell, and renewal opportunities.Understand customer business objectives and align company solutions to help them achieve measurable success.Lead Quarterly...


  • Bengaluru, Karnataka, India Netradyne Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Netradyne harnesses the power of Computer Vision and Edge Computing to revolutionize the modern-day transportation ecosystem. We are a leader in fleet safety solutions. With growth exceeding 4x year over year, our solution is quickly being recognized as a significant disruptive technology. Our team is growing, and we need forward-thinking, uncompromising,...


  • Bengaluru, Karnataka, India Trantor Software Pvt. Ltd Full time ₹ 24,000 - ₹ 13,28,000 per year

    Role: Customer Success ManagerExperience: 6+ YearsLocation: Mumbai / BangaloreYour Impact:Preferably someone from a little bit of Tech background who worked with Enterprise customersOpen to profiles like Support account manager, Service Delivery Manager or Customer facing Project manager.8+ years of customer-facing sales and/or service delivery rolesPast...


  • Bengaluru, Karnataka, India Richpanel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    About the jobRichpanel is an AI-first customer service platform disrupting the $400B BPO market. By automating customer support and enabling brands to deliver effortless CX at scale, Richpanel helps e-commerce businesses reduce costs, increase automation, and grow sustainably.We're headquartered in Bangalore with a global customer base of 2,000+ brands....


  • Bengaluru, Karnataka, India Rawalwaisa Textile Industries Pvt. Ltd (Surat) Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Customer Success ManagerRole OverviewThe Customer Success Manager will oversee the entire customer satisfaction lifecycle, including onboarding, support, feedback, loyalty, and retention. This role is responsible for designing and implementing structured customer engagement frameworks, building high-performing support systems, and leveraging analytics to...


  • Bengaluru, Karnataka, India Tars Full time

    Tars is seeking a highly motivated Customer Success Manager to join our CS Team and leverage your experience to drive value in our existing customer accounts.What will you be doing?Onboarding and implementation: As part of a customer success team you will be responsible for helping customers implement the solution with the help of our solutions team.Liaise...