Implementation Success Manager

4 days ago

Pune, Maharashtra, India AppZen, Inc. Full time ₹ 12,00,000 - ₹ 36,00,000 per year

AppZen is the leader in autonomous spend-to-pay software. Its patented artificial intelligence accurately and efficiently processes information from thousands of data sources so that organizations can better understand enterprise spend at scale to make smarter business decisions. It seamlessly integrates with existing accounts payable, expense, and card workflows to read, understand, and make real-time decisions based on your unique spend profile, leading to faster processing times and fewer instances of fraud or wasteful spend. Global enterprises, including one-third of the Fortune 500, use AppZen's invoice, expense, and card transaction solutions to replace manual finance processes and accelerate the speed and agility of their businesses. To learn more, visit us at 

Roles & Responsibilities:
  • Manage the end-to-end deployment of the solution (across all modules, functionalities, integration points, and people/change management topics in scope), manage the roadmap, and report to the global steering committee.
  • Build trustworthy relationships to communicate and work effectively with customers, internal teams, and stakeholders.
  • Oversee global/regional TE policy or template development if multi-country deployment and in program scope in case of EA implementation.
  • Study the AP process and map it to the ecosystem of the Autonomous AP solution.
  • Drive the requirement gathering and documentation.
  • Evaluate complex customer business requirements gathered by the Implementation Consultants following Fin Trans proven and consistent methodology.
  • Manage the development and review of functional documentation, such as TE policies and process documentation, CDW (conceptual design), and technical integration design.
  • Independently drive the product configuration according to customer business requirements while considering functional and technical dependencies.
  • Gathering of detailed integration-related requirements/inputs from the Fin Trans/AP Team customers and translate customer requirements into application design (according to customer needs and the respective scope of implementation)Act hands-on in complex technical configurations and conduct functional reviews of configurations completed by Implementation/Functional Consultants.
  • Manage UAT-related test result evaluation and bug-fixing.
  • Manage and maintain cut-over plan (business and technical) Deliver on SLA and commitments under time and budget pressure, incl. updating project tracking systems and fulfilling administrative responsibilities.
Required Experience & Qualifications:
  • 8+ years of experience in implementing Saas products or other relevant business consulting.
  • In-depth knowledge of AP/P2P function.
  • A strong leader who can mentor and loves to develop people.
  • Strong project management skills.
  • Exceptional customer presence and presentation skills; comfortable in talking with C-level executives.
  • Ability to liaise with multiple internal cross-functional teams.
  • Basic understanding of integration framework for integration with relevant ERP/P2P systems

  • Implementation Success Manager

    1 week ago

    Pune, Maharashtra, India Appzen Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Roles & Responsibilities:Manage the end-to-end deployment of the solution (across all modules, functionalities, integration points, and people/change management topics in scope), manage the roadmap, and report to the global steering committee.Build trustworthy relationships to communicate and work effectively with customers, internal teams, and...

  • Customer Success Manager

    4 days ago

    Pune, Maharashtra, India Princeton IT America Full time ₹ 80,000 - ₹ 10,00,000 per year

    ob Title: Customer Success ManagerLocation: Pune, MaharashtraExperience Required: 5+ YearsAbout the RoleWe are looking for an experienced and proactive Customer Success Manager to join our Pune team. This role is responsible for building long-term customer relationships, ensuring successful adoption of our solutions, and driving measurable business outcomes...

  • LMS/LXP - Implementation/Customer Success Engineer

    4 days ago

    Pune, Maharashtra, India Enthralltech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    * Ensure customer satisfaction through successful implementations and ongoing support for the LMS/LXP solution to Enterprises.* Collaborate with corporate customers to understand their LMS/LXP needs and deliver tailored solutions.Performance bonusAnnual bonusProvident fund

  • Product Implementation Manager

    1 week ago

    Pune, Maharashtra, India Flextrade Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    FlexTrade Systems is a global leader in high performance multi-asset execution management and order management systems for equities, fixed income, foreign exchange, futures, and options. A pioneer in the field, FlexTrade is internationally recognized for introducing FlexTRADER, the world's first broker-neutral, execution management trading system, which...

  • Implementation Project Manager

    1 week ago

    Pune, Maharashtra, India SAS Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    :Role: Cloud Implementation Project ManagerAre you a problem solver, explorer, and knowledge seeker – always asking, "What if?"If so, then you may be the new team member we're looking for. Because at SAS, your curiosity matters – whether you're developing algorithms, creating customer experiences or answering critical questions. Curiosity is our code,...

  • Manager, Implementation

    1 week ago

    Pune, Maharashtra, India Mastercard Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Manager, Implementation

    1 week ago

    Pune, Maharashtra, India Mastercard Full time ₹ 10,00,000 - ₹ 25,00,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • Implementation Consultant

    6 days ago

    Pune, Maharashtra, India Opengov Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesJob Summary:The Implementation Consultant plays a vital role in driving value for OpenGov customers through the successful and seamless implementation of our solutions. This position requires extensive product knowledge, subject matter expertise, and the ability to make informed solution recommendations. The primary responsibility of...

  • Customer Success Manager

    2 weeks ago

    Pune, Maharashtra, India Intangles Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    About IntanglesIntangles is a leading provider of real-time predictive diagnostics and digital twin technology for the automotive and fleet industry. We help customers optimize fleet operations, reduce downtime, and achieve higher ROI through advanced AI-driven telematics solutions. At Intangles, our mission is to empower businesses with actionable insights...

  • Project Success Manager

    1 week ago

    Pune, Maharashtra, India TECHADEMY Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionTechademy, an innovative Learning Experience platform by IIHT, redefines L&D and HR Solutions with cutting-edge technology and expert insights. Recognized as one of 'The Top 20 Companies to Look Out For in 2023' by The CEO Magazine, Techademy offers a comprehensive ecosystem crafted by industry experts. It addresses challenges like...