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Voice Associate

2 weeks ago

Bengaluru, Karnataka, India Jobs Territory Full time ₹ 4,00,000 - ₹ 8,00,000 per year

We are Hiring CX Associate (Voice + Chat)

IMMEDIATE JOINERS ONLY.

MALES PREFERRED.

About the Role:

Join our growing Customer Experience (CX) team and be the friendly voice our customers

trust. This role is primarily voice-based and chat/email support, where youll solve problems,

guide users, and make every interaction a positive one.

What You will Do

1. Handle customer queries via phone, chat, and occasionally email.

  1. Troubleshoot issues and provide quick, accurate solutions.
  2. Update and maintain customer records in our database.
  3. Collaborate with internal teams to improve service quality.
  4. Keep conversations empathetic, clear, and professional.

What We are Looking For :

years of experience in both voice and non-voice (chat/email) customer support

processes.

2. Excellent English communication skills (verbal & written).

3. Strong problem-solving skills with a customer-first mindset.

4. Prior experience in a blended process is preferred.

Why Join Us?

  1. Supportive team and positive work culture.
  2. Opportunity to make an impact from Day 1

Working Week: 6 days, with 1 rotational week off

Location: Sarjapur Main Road, Bellandur, Bangalore