voice process

18 hours ago

Bengaluru, Karnataka, India VinTarSolutions Full time ₹ 4,00,000 - ₹ 6,00,000 per year

Company Description

At VinTar Solutions, we believe that your success is our mission. As a dynamic and client-focused business solutions provider based in Bangalore, we specialize in delivering cost-effective, reliable, and scalable services across multiple domains — including Telecalling, Data Entry, IT Services, and Human Resource Solutions. With a skilled team, cutting-edge tools, and a commitment to quality, we turn challenges into opportunities. Whether you're a startup seeking smart outsourcing support or a growing enterprise in need of expert data management and staffing, we've got you covered.

Role Description

This is a full-time on-site role for a Voice Process Associate located in Bengaluru. The Voice Process Associate will be responsible for handling customer calls, addressing queries and concerns, providing information about products and services, and ensuring customer satisfaction. The role also involves documenting call information, following up on customer interactions, and collaborating with other departments as needed.

Qualifications

  • Strong Communication and Customer Service skills
  • Analytical Skills and Business Process Improvement capabilities
  • Proficiency in Training and knowledge sharing
  • Ability to work in a fast-paced environment
  • Basic computer skills and familiarity with CRM systems
  • Previous experience in a similar role is preferred
  • High school diploma or equivalent; college degree a plus

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