Client Servicing Manager

5 days ago

Chennai, Tamil Nadu, India STC Networks Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Company: Networks (an Omni-Channel Branding Agency)

Salary: Best in the industry

Role: Client Servicing

To someone who strengthens the business and acts result driven.

About us:

STC Networks is a creative Online Marketing Agency based in Chennai, India. We specialize in digital marketing solutions to help clients nationwide grow their businesses through focused, quantifiable, interactive, and intelligent marketing efforts. Our expertise and boundless creativity set us apart in the industry.

Role Overview:

Who understands people as much as processes. You'll be the connection between our internal teams and our clients ensuring expectations are clear, delivery is smooth, and opportunities aren't missed.

Responsibilities:

  • Take charge of moderating incoming leads, ensuring each one reaches the right vertical and has a fair shot at conversion.
  • Coordinate and set up internal meetings that actually move things forward, not just fill calendars.
  • Ask questions that bring clarity, uncover roadblocks, and guide teams toward meaningful outcomes.
  • Work closely with the sales team to make sure no lead goes cold and every opportunity gets the attention it deserves.
  • Own the documentation: record meeting minutes, track decisions, and follow through until the promised actions are delivered.
  • Record and circle back to the discussed points in the minutes of meeting to ensure the plans discussed are achieved.
  • Be the voice of momentum by nudging people forward, keeping timelines on track, and ensuring that effort leads to results.

Qualifications:

  • Track and moderate lead quality to support better conversions
  • Set up key meetings, ask the right questions, and push for clear outcomes
  • Own meeting follow-ups and ensure accountability on action points
  • Drive internal teams with a client-first mindset and initiative
  • Willingness to travel for work needs, when required

Skills:

  • Strong communicator who can bridge the gap between client expectations and internal execution
  • Confident in driving structured meetings and capturing clear action points
  • Sharp eye for process flow ensuring leads are nurtured, not just passed along
  • Proactive mindset with a collaborative spirit to get the best out of every team involved

Should be able to travel for work needs.

Why Join STC Networks

Want to be the person who keeps the process target oriented and delivery elevated?

Let's talk. This is the place for you because we don't provide growth, we stock it for you

Ready to apply?

Contact:

Full-time, On-site role in Chennai

Job Type: Full-time

Benefits:

  • Provident Fund

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