Technical Support Executive

7 hours ago


Indore, Madhya Pradesh, India MS Biomed instrument Full time

Company Description

BIOMED INSTRUMENT is a company specializing in the marketing and trading of medical equipment & disposables. With a team of experts with over 25 years of experience in the medical industry, we focus on products for Emergency, Cardiology, Pulmonary, Critical Care, and Surgery. Our dedication to providing high-quality products and solutions drives us to transform healthcare needs into excellent solutions. Based in Indore, we have branch offices in Bhopal and Jabalpur with professional sales & service engineers.

Job Description:

We are looking for a detail-oriented
Technical Support Executive
to manage Back office administration and support our Service team.

Job Location: Indore

Experience : 1-2 year

Job Position: Technical Support Executive

Immediate joiner

Qualifications & Skills:

Bachelor's degree in any related field.

Strong knowledge of MS Excel .

Strong coordination, analytical, and problem-solving skills.

Excellent communication skills (written & verbal).

Ability to work independently and in a team environment.

High level of accuracy and attention to detail.

Job Responsibilities

  1. Provide technical and coordination support to
    Field Engineers.
  2. Maintain and manage
    service-related documents
    (Service Reports, Letter Receiving, etc.)
  3. Maintain and regularly update
    service trackers and MIS.
  4. Prepare
    quotations for service-related consumables and spare parts.
  5. Coordinate between service, sales, and internal teams to ensure smooth operations.
  6. Ensure accuracy and timely documentation for all service activities


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