Application Expert/Specialist
4 days ago
Responsibilities:
- Provide technical expertise and support for growth of Insulating Monolithics Sales in Refinery, Fertilizers, Power Plants ,Cement, Aluminum. Copper, DRI industries related equipment.
- Preparing and conducting technical sales briefings for customer and company representatives
- Participate in Technical discussions, Product installations, Follow up on enquiries/Offers/Orders, Execution of supplies/applications with customers.
- Liaise with plant technical teams to resolve application issues and recommend performance improvements.
- Monitor product performance KPIs and build technical dossiers.
- Support sales and business development by conducting techno-commercial discussions, product presentations, and site visits.
- Identify customer needs and gaps; propose tailored solutions or product customization.
- Assist in new product introductions, trials, and performance validation in close coordination with R&D/QC and manufacturing.
- Collaborate with commercial teams to support tenders, proposals, and cost-performance evaluations.
- Provide internal and customer training sessions on product applications and best practices.
Requirements:
Essential:
- B.Tech- Chemical/Metallurgy/Ceramic
- Experience in refractory application & engineering preferably in the Refinery, Fertilizers, Power Plants ,Cement, Aluminum. Copper, DRI industries
- Hands-on experience in Refractory installations, Project /shutdown executions similar equipment
- Strong field exposure and understanding of Refinery, Fertilizers, Power Plants ,Cement, Aluminum. Copper, DRI industries operations and constraints
Preferred:
Interpersonal Skills:
- Ability to work with teams and lead decision-making processes in a team environment.
- Excellent interpersonal communication and listening ability.
Management Skills:
- Strong analytical skills.
- Excellent planning and organizational skills.
- A strong ability to be adaptable and flexible.
- Effective negotiation skills.
- Effective communication Skills.
- Highly motivated / self driven, results oriented.
- Capable of handling multiple priorities.
- Able to generate multiple solutions to problems in order to troubleshoot them effectively.
- Able to collaborate with external and internal customers and stakeholders.
Other Skills:
- Ability to interpret basic financial data.
- Proficient in MS-Office/GSuites.
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