Application Expert/Specialist

Responsibilities

• Provide technical expertise and support for growth of Insulating Monolithics Sales in Refinery, Fertilizers, Power Plants ,Cement, Aluminum. Copper, DRI industries related equipment.
• Preparing and conducting technical sales briefings for customer and company representatives
• Participate in Technical discussions, Product installations, Follow up on enquiries/Offers/Orders, Execution of supplies/applications with customers.
• Liaise with plant technical teams to resolve application issues and recommend performance improvements.
• Monitor product performance KPIs and build technical dossiers.
• Support sales and business development by conducting techno-commercial discussions, product presentations, and site visits.
• Identify customer needs and gaps; propose tailored solutions or product customization.
• Assist in new product introductions, trials, and performance validation in close coordination with R&D/QC and manufacturing.
• Collaborate with commercial teams to support tenders, proposals, and cost-performance evaluations.
• Provide internal and customer training sessions on product applications and best practices.

Requirements
Essential:

• B.Tech- Chemical/Metallurgy/Ceramic
• Experience in refractory application & engineering preferably in the Refinery, Fertilizers, Power Plants ,Cement, Aluminum. Copper, DRI industries
• Hands-on experience in Refractory installations, Project /shutdown executions similar equipment
• Strong field exposure and understanding of Refinery, Fertilizers, Power Plants ,Cement, Aluminum. Copper, DRI industries operations and constraints

Preferred
Interpersonal Skills:

• Ability to work with teams and lead decision-making processes in a team environment.
• Excellent interpersonal communication and listening ability.

Management Skills

• Strong analytical skills.
• Excellent planning and organizational skills.
• A strong ability to be adaptable and flexible.
• Effective negotiation skills.
• Effective communication Skills.
• Highly motivated / self driven, results oriented.
• Capable of handling multiple priorities.
• Able to generate multiple solutions to problems in order to troubleshoot them effectively.
• Able to collaborate with external and internal customers and stakeholders.

Other Skills

• Ability to interpret basic financial data.
• Proficient in MS-Office/GSuites.

Calderys Group
Calderys is a leading global solution provider for industries operating in high temperature conditions . The Group specializes in thermal protection for industrial equipment with a wide range of refractory products, and advanced solutions to enhance steel casting, metallurgical fluxes and molding processes.

As an international business with a presence in more than 30 countries and a strong footprint in the Americas through the brand HWI, a member of Calderys, we offer our employees a world of opportunity.

With a legacy of over 150 years, and an unwavering commitment to excellence, we continue to shape our future through teamwork, customer-centricity and a proactive mindset. We are the vital partner of all high temperature industries and our purpose places sustainability and innovation at the heart of our business. It reflects our reason for existing: to support our customers building a better world through sustainable solutions.

Our values are a driving force in this purpose: We are tenacious, accountable, multicultural and authentic..

In our company, performance is recognized and learning is promoted. Our services and solutions depend upon the expertise and commitment of our employees. So we ensure that they have the scope and opportunities to develop their potential within a diverse, inclusive and collaborative setting. It is an environment for people to grow, where every day is a new day and more exciting than the last.

Calderys - Forged in legacy. Fueled by excellence.

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