Customer Care Executive
2 weeks ago
Vishal Mega Mart, one of the pioneers of retailing in India, is represented through 700+ stores across the length and breadth of the country. The brand targets lower middle income customers of India and its mission is to make their aspirations affordable.
Job Summary:
- Must have strong verbal and written communication skills
- Experience in handling customer queries & grievances
- Experience in Outbound / Inbound / Tickets / Chat process
- Ability to handle high flow
- Ensure prompt resolution with a customer-centric approach
- Work in fixed Day shifts with rotational week offs.
- 5 Days working
Education & Experience:
- A minimum of 2 years of relevant experience is required
- Prior experience in Customer Service, especially in Retail is preferred
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