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Front Office Executive
2 weeks ago
Roles and Responsibilities:
Male and Female candidates are preferable
- Manage front office operations, ensuring a smooth flow of communication between departments.
- Handle guest check-in/check-out processes, including registration and billing procedures.
- Provide exceptional customer service to guests, responding promptly to their queries and concerns.
- Ensure efficient telephone operating systems are utilized effectively.
- Maintain accurate records of guest interactions, transactions, and communications.
Desired Candidate Profile
- 4-6 years of experience in front office management or related field (hospitality industry).
- Strong knowledge of front office operations, receptionist activities, and telephone operating systems.
- Excellent communication skills with ability to handle multiple conversations simultaneously.
- Ability to work independently with minimal supervision while maintaining attention to detail.