
Customer Relationship Manager
4 days ago
Summary: Responsible for providing technical support to customers who have purchased our digital textile printing machinery. This includes troubleshooting problems, providing training, and resolving issues.
Responsibilities:
- Provide technical support to customers via phone, email, and chat
- Troubleshoot problems with digital textile printing machinery
- Provide training to customers on how to use the machinery
- Resolve issues with the machinery
- Keep up-to-date on the latest developments in digital textile printing technology
Qualifications:
- Bachelor's degree in engineering or a related field
- 2+ years of experience in customer support, preferably in the textile industry
- Strong understanding of digital textile printing technology
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Strong problem-solving skills
Job Types: Full-time, Permanent
Pay: ₹22, ₹32,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Life insurance
Ability to commute/relocate:
- Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- total work: 3 years (Preferred)
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