Customer Relationship Manager

4 days ago


Surat, Gujarat, India Symplico Prints Private Limited Full time ₹ 2,88,000 - ₹ 3,84,000 per year

Summary: Responsible for providing technical support to customers who have purchased our digital textile printing machinery. This includes troubleshooting problems, providing training, and resolving issues.

Responsibilities:

  • Provide technical support to customers via phone, email, and chat
  • Troubleshoot problems with digital textile printing machinery
  • Provide training to customers on how to use the machinery
  • Resolve issues with the machinery
  • Keep up-to-date on the latest developments in digital textile printing technology

Qualifications:

  • Bachelor's degree in engineering or a related field
  • 2+ years of experience in customer support, preferably in the textile industry
  • Strong understanding of digital textile printing technology
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Strong problem-solving skills

Job Types: Full-time, Permanent

Pay: ₹22, ₹32,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Life insurance

Ability to commute/relocate:

  • Surat, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

  • total work: 3 years (Preferred)


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