Manager - SMPD CSS (Spare Sales)
3 days ago
Summary /Purpose of the role
- To generate the Spares Business for SMPD Pumps in the region to meet the AOP finalized for Spares.
Key Responsibilities
- Generate & Maintain Customer data bank of the area.
- Spares sale through spares distributors and expansion of their retail network.
- Maintaining Profitability: AOP for Sales Contribution; Ensuring Payments
- Complying reports as per guide lines set in Commercial policy.
- Fixing & maintaining Buffer Stock of spares at distributor/Dealer
- Increased REACH: Nurturance of New Appointments and Customer Visit & Record updating
- To formulate Weak District Strategy" as per district potential
- Appointment of New Channel Partners.
- Involve in marketing activity with channel partner
- Participate in Dealer/Mechanic/Plumber meet to educate them for spares. Initiate and execute Promotional activities like Seminars/ Exhibitions /Customer Direct-mailer/ In-House seminars/ Influencers Meets/ASC meet
- Collecting data from market and give market feedback in terms of quality/price/competition
- Continuous visiting and meeting with Dealer/Distributor/Mechanics/Organizations/ASC
- Follow-up for Breakdown orders with plant and Dealers
- Settlement of Dealers claims
- Business of Value Added Product & Service
Skills:
- Product Knowledge
- Channel Management
- Product & Market knowledge
- Customer/Dealer Focus
- Result Orientation
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