Team Leader/Sales

12 hours ago

Maradu Kochi Kerala, India Cosmo Drive Full time ₹ 25,00,000 - ₹ 35,00,000 per year

Role Overview:

The Team Leader – Sales is responsible for managing a team of sales executives, ensuring target achievement, and delivering excellent customer service. This role also includes daily operations and updates on Salesforce CRM, ensuring lead tracking, follow-ups, and reporting are accurately maintained in line with Oben Electric's digital-first strategy.

Key Responsibilities:1. Sales Leadership & Team Management:

  • Lead and supervise the daily activities of the sales team.
  • Assign targets, monitor progress, and ensure the team meets individual and collective sales goals.
  • Coach and mentor sales executives to improve skills and product knowledge.
  • Conduct daily huddles and weekly performance reviews.

2. Customer Experience:

  • Ensure every customer is guided through a premium, consultative sales process.
  • Handle key clients and support the team in closing high-value deals.
  • Address and resolve escalated customer issues effectively and promptly.
  • Ensure post-sales follow-up and relationship management.

3. Sales Operations & Target Achievement:

  • Drive the sales of Oben Electric motorcycles, accessories, and financing solutions.
  • Track inquiries, test rides, and conversions.
  • Support and participate in marketing campaigns, test ride events, and community outreach.
  • Manage showroom display standards and brand presentation.

4. Salesforce CRM Operations & Updates:

  • Ensure all team members maintain accurate and timely updates in Salesforce CRM.
  • Monitor lead flow, follow-ups, and customer interactions through Salesforce dashboards.
  • Train and guide the team on best practices for Salesforce usage.
  • Generate reports from Salesforce to analyze lead conversion rates, pipeline health, and overall performance.
  • Liaise with regional Oben Electric teams for CRM-related compliance and improvements.

5. Reporting & Inventory Coordination:

  • Maintain and share sales reports with dealership and brand management.
  • Coordinate with the inventory and delivery teams to ensure smooth fulfillment of orders.
  • Provide customer and market feedback to improve dealership performance.

Qualifications & Experience:

  • Bachelor's degree in Business, Marketing, or a related field.
  • Minimum 3–5 years of automobile/two-wheeler sales experience, with 1–2 years in a team lead role.
  • Hands-on experience using Salesforce CRM or any automotive CRM tool is mandatory.
  • Strong leadership, communication, and customer relationship management skills.
  • Knowledge or experience in electric vehicles (EVs) is a strong plus.

What We Offer:

  • Competitive salary + attractive performance-based incentives.
  • Training and product knowledge support from Oben Electric.
  • A fast-paced, innovative, and growth-oriented environment.
  • Opportunity to contribute to India's growing electric vehicle movement.

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement

Application Question(s):

  • Include a short self introduction video on your qualification, experience, strength and weaknesses
  • Are you located in Kochi?

Work Location: In person

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