Restaurant Captain

6 days ago

Chennai, Tamil Nadu, India Nithya Amirtham PVT LTD Full time ₹ 2,04,000 - ₹ 2,16,000 per year

Guest Service & Operations

  • Greet guests warmly and ensure they are comfortably seated.
  • Take and confirm orders accurately; coordinate with kitchen and service teams for timely delivery.
  • Ensure guests' dining experience is pleasant and handle complaints or feedback professionally.
  • Maintain cleanliness and ambience in the dining area according to company standards.
  • Supervise table settings, service flow, and guest turnover during peak hours.

Team Supervision

  • Assign duties to service staff and ensure discipline and grooming standards.
  • Conduct pre-service briefings and update the team on daily specials or promotions.
  • Train new service staff on menu knowledge, service etiquette, and guest handling.
  • Monitor staff performance and report to the Restaurant Manager for appraisals or corrective actions.

Sales & Upselling

  • Promote menu specials, combos, and desserts to enhance sales.
  • Ensure accurate billing and cash handling procedures.
  • Achieve individual and team sales targets set by management.

Coordination & Reporting

  • Liaise with the kitchen, cashier, and housekeeping for smooth operations.
  • Maintain daily service reports, breakage records, and feedback logs.
  • Report any operational issues or guest complaints promptly to the Restaurant Manager.

Job Types: Full-time, Permanent

Pay: ₹17, ₹18,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Life insurance
  • Provident Fund

Work Location: In person

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