Captain

2 weeks ago

Chennai, Tamil Nadu, India Naukri Hospitality Jobs Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are looking for a highly skilled and experienced Captain to join our team in the hospitality industry. The ideal candidate will have a strong background in customer service and leadership, with excellent communication and problem-solving skills.

Roles and Responsibility

  • Manage daily operations of the restaurant or bar area, ensuring high-quality service and customer satisfaction.
  • Lead and motivate a team of staff members to achieve exceptional performance and meet sales targets.
  • Develop and implement effective strategies to improve customer engagement and loyalty.
  • Collaborate with other departments to ensure seamless service delivery and resolve customer complaints.
  • Analyze sales data and market trends to identify opportunities for growth and improvement.
  • Maintain a safe and clean work environment, adhering to health and safety regulations.

Job Requirements

  • Proven experience as a Captain in a similar role within the hospitality industry.
  • Strong knowledge of customer service principles and practices.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong attention to detail and ability to maintain high standards of quality and service.
  • Familiarity with point-of-sale systems and inventory management software.

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