ServiceNow ITSM Developer

3 days ago


Bengaluru Delhi NCR Pune, India Capgemini Full time US$ 90,000 - US$ 1,20,000 per year
  • Over 6 years of experience in developing and customizing ServiceNow ITSM modules including Incident, Problem, Change, and Request Management.
  • Strong expertise in JavaScript, Glide APIs, and building workflows, business rules, UI policies, and client scripts.
  • Hands-on experience integrating ServiceNow with external systems using REST/SOAP APIs and LDAP/SSO authentication.
  • Deep understanding of ITIL framework and proven success in implementing ITSM processes to improve operational efficiency.
  • Skilled in Service Portal development, CMDB configuration, and automation using Performance Analytics and Flow Designer


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