Order To Cash Operations Analyst

7 days ago


Bengaluru, Karnataka, India Trellix Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role Overview:

Responsible for the ongoing maintenance of Trellix customer database information

About the role:

  • Data Steward for WW Assets, Entitlements and customer data
  • Review and analyze (Root Cause) data and provide input to the order operations teams to ensure accurate booking of orders for all Geos.
  • Data cleansing to ensure accurate records of Trellix Customers, Assets & Entitlements.
  • Maintain productivity and quality as per set standards.
  • Interact with WW Customer Database, Order Operations, Revenue, IT and Sales Support teams to identify areas of process improvements.
  • Work on issues, analyze the data and provide an update to management with suggestions.
  • Should be focused towards delivering projects on time.
  • Maintain up-to-date knowledge of Trellix products and processes
  • Participate in projects and resolve process inefficiencies

About you:

  • Graduation in any discipline, preferably commerce/business administration.
  • 2+ years of experience in Operations related roles in multinational companies.
  • Good communication skills: Fluency in English is a must
  • Advanced computer skills (Google apps) and CRM related systems.
  • Strong work ethic & organizational skills
  • Analytical and problem solving abilities
  • Prioritization, attention to detail and task management skills

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