Executive: Order To Cash

7 hours ago

Bengaluru, Karnataka, India Embarkgcc Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Key Responsibilities:

Order Management:

  • Process customer orders in the books.
  • Ensure all orders are accurate, complete, and meet the companys requirements.
  • Liaise with the sales team to resolve any order discrepancies.

Invoicing & Documentation:

  • Generate and issue invoices to customers after order fulfillment.
  • Ensure invoices are accurate, complete, and comply with contractual terms.
  • Maintain proper documentation for all transactions, including customer orders, invoices, and shipping details.

Accounts Receivable & Payment Collection:

  • Follow up on outstanding payments and resolve issues related to overdue invoices.
  • Coordinate with customers to ensure timely payment and resolve any payment disputes.
  • Monitor payment trends and highlight potential risks in cash flow.

Customer Account Management:

  • Maintain accurate customer account information in the system.
  • Track payment history and credit limits for customers.
  • Ensure timely updates and communication with customers on their account status.

Collaboration & Coordination:

  • Work closely with the finance and sales teams to ensure smooth order processing and revenue recognition.
  • Serve as the first point of contact for customer queries related to orders and payments.

Reporting & Analysis:

  • Prepare monthly reports on order status, invoicing, and collections.
  • Analyze payment trends and follow up on overdue accounts.
  • Monitor and report on key performance indicators (KPIs) related to the O2C process, such as Days Sales Outstanding (DSO), aging analysis, etc.

Compliance & Process Improvement:

  • Ensure compliance with company policies and accounting standards during order and payment processing.
  • Identify opportunities for process improvements to enhance efficiency and reduce errors in the O2C cycle.

Skills & Qualifications:

  • Education: A bachelor's degree in finance or accounting.

  • Experience:

  • Minimum 2-3 years of experience in the Order to Cash process or Accounts Receivable role.

  • Knowledge of accounting principles and practices.

  • Skills:

  • Strong communication skills, both verbal and written.

  • Proficiency in Microsoft Office Suite, especially Excel (pivot tables, VLOOKUP, etc.).
  • Detail-oriented with strong organizational skills.
  • Ability to work under pressure and meet deadlines.
  • Problem-solving and analytical skills.
  • Ability to work independently and as part of a team.

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