Order To Cash Processor

2 days ago

Bengaluru, Karnataka, India Artech Full time ₹ 9,00,000 - ₹ 12,00,000 per year

.Role & responsibilities

Cash Application & Transaction Processing

  • Apply customer payments (Checks, EFTs, Credit Cards) accurately to corresponding accounts using SAP ERP.
  • Utilize BillTrust or equivalent tools to support automated and manual cash application activities.
  • Reconcile incoming payments with bank statements and remittance advice.
  • Investigate and resolve issues related to unapplied, unidentified, over, or short payments.

Order-to-Cash (O2C) Support

  • Support the full Order-to-Cash (O2C) lifecycle to ensure accurate receivables and improve cash flow.
  • Monitor customer accounts for outstanding payments and unapplied balances.
  • Collaborate with internal teams (billing, collections, customer service) for prompt issue resolution.

Dispute and Issue Resolution

  • Communicate with internal stakeholders and customers to resolve missing remittance or incorrect payment applications.
  • Maintain proper documentation for audit and compliance requirements.
  • Ensure correct cash application to minimize unapplied cash and reduce AR aging.

Reporting & Continuous Improvement

  • Generate and maintain daily/weekly/monthly reports on cash application performance and issues.
  • Participate in team meetings and contribute to ongoing process improvements.
  • Adhere to internal controls, standard operating procedures, and audit requirements.

Key Skills & Knowledge Areas:

  • Cash Application / Accounts Receivable
  • SAP ERP (Payments Processing Module)
  • BillTrust or similar tools
  • O2C Process Understanding
  • Payment Reconciliation
  • MS Excel Intermediate
  • Analytical and Problem-Solving Abilities

Core Cash Application Concepts (Working Knowledge):

  • Unapplied Cash
  • Unidentified Cash
  • Overpayment
  • Short Payment
  • Cash on Account

Preferred Attributes:

  • Strong attention to detail and accuracy
  • Excellent communication skills
  • Ability to work independently and manage time effectively
  • Flexibility to work evening shift (4:30 PM 2:00 AM)
  • Team-oriented with a willingness to learn and grow.

Note - Apply if ur having PF or either Form16.

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