
Sr. International Customer Support
1 week ago
WE ARE HIRING FOR GRACE STAFFING SERVICES
Job Title: International Customer Service Representative
Work Schedule:
5 days a week (Monday to Friday)
2 rotational off days (will be informed in advance)
Night shift ( timings will be shared during the interview process)
Job Description:
We are seeking a highly skilled and experienced Customer Service Representative to join our team. The ideal candidate will have a passion for delivering exceptional customer service and will be comfortable working in a voice process role.
Responsibilities:
Handle customer inquiries and concerns via phone calls
Resolve customer issues in a timely and professional manner
Provide accurate information about products/services
Utilize problem-solving skills to address customer complaints
Maintain a high level of customer satisfaction
Requirements:
6 months to 1 year experience in customer service domain
Excellent communication and interpersonal skills
Ability to work in a night shift
Comfortable with voice process
Strong problem-solving skills
Ability to work in a fast-paced environment
Note:
Candidates must be flexible to work in a night shift
Candidates must be comfortable with voice process
Interview :
One virtual round only
Job Types: Full-time, Permanent
Pay: ₹35, ₹39,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Education:
- Bachelor's (Preferred)
Experience:
- Customer Service: 1 year (Required)
Location:
- Mumbai, Maharashtra (Required)
Work Location: In person
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