Patient Counselor
2 days ago
Hiring: Patient Counsellor
Locations & Salary Range:
Ghaziabad: ₹20,000 – ₹30,000
Bahadurgarh: ₹20,000 – ₹30,000
Paschim Vihar (PV): ₹20,000 – ₹30,000
Role Overview:
We are looking for compassionate and professional Patient Counsellors to guide patients through their eye-care journey, explain treatment options, and ensure a smooth clinic experience.
Key Responsibilities:
Welcome and assist patients with a warm, professional approach
Counsel patients on treatments, procedures, and pricing
Explain diagnoses and surgical options as advised by the doctor
Assist patients in understanding pre & post-operative instructions
Coordinate appointments, investigations, surgeries, and follow-ups
Handle patient queries and maintain strong communication
Ensure accurate documentation, consent form management, and data entry
Maintain patient records and update systems regularly
Support doctors and clinic teams in daily operations
Ensure high patient satisfaction and clinic service standards
Requirements:
Graduate in any field (Healthcare background preferred)
Excellent communication & interpersonal skills
Ability to explain medical details in simple, clear language
Empathetic, patient-focused, and professional
Basic computer skills (MS Office, EMR preferred)
Experience in healthcare and eye care is a must
Skills & Competencies:
Patient handling
Active listening
Strong communication
Confidence & clarity
Multitasking ability
Professional grooming & presentation
What We Offer:
Salary based on location:
Ghaziabad: ₹20–30k
Bahadurgarh: ₹20–30k
Paschim Vihar: ₹20–30k
Training & development support
Growth opportunities within the organization
Supportive and professional work environment
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