Patient Counselor

2 days ago

Paschim Vihar Delhi Delhi, India Mantra Care Full time

**Responsibilities**:

- Conduct one-on-one counseling sessions with patients to assess their emotional, psychological, social needs and assisting throughout the procedure.
- Explain complex eye-related procedures and surgeries in a clear and understandable manner.
- Offer psychoeducation on coping strategies, stress management techniques, and healthy lifestyle practices to enhance patients' overall well-being.
- Collaborate with medical teams to integrate psychosocial care into the patient's treatment plan and coordinate patient appointments, surgeries, and follow-up care.
- Ensure seamless communication between patients and medical staff to facilitate a smooth treatment process.
- Educate patients on preventive measures and post-operative care to enhance treatment outcomes. Conduct informational sessions and workshops to raise awareness about eye health in the community. Stay updated on advancements in eye care treatments and technologies.
- Maintain accurate and confidential records of patient interactions, progress, and outcomes in accordance with ethical and legal standards.
- Stay informed about developments in the field of patient counseling and integrate evidence-based practices into service delivery.
- Assist in resolving any issues related to patient care, ensuring a positive patient experience.
- Conduct informational sessions and workshops to raise awareness about eye health in the community.

**Qualifications**:
Bachelor's or Master's degree in Counseling, Psychology, Social Work, or related field.

**In-depth knowledge of eye-related surgeries and treatments.**
- Relevant licensure or certification (e.g., Licensed Professional Counselor, Certified Social Worker) preferred.
- Proven experience providing counseling or psychotherapy services to individuals or groups, preferably in a healthcare setting.
- Strong interpersonal skills and the ability to establish rapport and trust with diverse populations.
- Excellent communication skills, both verbal and written, with the ability to convey complex information in a clear and compassionate manner.
- Empathy, compassion, and a nonjudgmental attitude towards patients and their experiences.
- Knowledge of psychosocial issues related to chronic illness, trauma, grief, and end-of-life care.
- Ability to work collaboratively within a multidisciplinary team and adapt to changing priorities in a fast-paced healthcare environment.
- Proficiency in using electronic health record systems and other technology tools for documentation and communication.
- Commitment to upholding ethical standards and maintaining confidentiality in all interactions with patients and their families.

**Working Conditions**:
The Patient Counselor primarily works in a hospital and must possess ability to work collaboratively in a team-oriented environment.

**Salary**: ₹20,000.00 - ₹25,000.00 per month

**Experience**:
total work: 1 year (preferred)
- Counselling: 1 year (preferred)
- Work Location: In person

**Salary**: ₹20,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 1 year (preferred)
- Counselling: 1 year (preferred)

Ability to Commute:

- Paschim Vihar, Delhi, Delhi (required)

Ability to Relocate:

- Paschim Vihar, Delhi, Delhi: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 9354998580

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