Service Desk Engineer

Proven work experience as a Service Desk Engineer or similar role• Strong knowledge of Windows and Mac operating systems• Familiarity with network troubleshooting and network configurations• Excellent customer service and communication skills• Ability to diagnose and resolve hardware and software issues• Attention to detail and problem-solving...

About UsPower Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs.With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India.Our Passionate teams...

Brief overview of the role Reporting to the Service Desk Lead (APAC), the Service Desk Engineer plays a key role in managing end-user devices, resolving complex technical issues, and supporting Service Desk Analysts. The role emphasizes advanced troubleshooting, automation, asset and configuration management, ITIL-aligned service delivery, and process...

Brief overview of the role Reporting to the Service Desk Lead (APAC), the Service Desk Engineer plays a key role in managing end-user devices, resolving complex technical issues, and supporting Service Desk Analysts. The role emphasizes advanced troubleshooting, automation, asset and configuration management, ITIL-aligned service delivery, and process...

Life on the teamAre you passionate about Service desk Opportunities and ready to explore your capabilities?Service desk professionals are problem solvers, as a growing organization in India, there are more opportunities for career advancement and professional development. As the company expands, new roles and responsibilities will emerge with the chance to...

DescriptionRole: Service Desk Team LeadPosition OverviewThe Service Desk Team Lead has the responsibility for leading the day-to-day operation of the service desk. This role is crucial to ensuring customer requirements are met in terms of communication, prioritization, escalations & resolutions of incidents and requests. The Service Desk Team Lead is...

A Level 1 (L1) Service Desk Analyst is the initial point of contact for users needing technical assistance, providing support and troubleshooting for basic IT issues. They resolve common problems, escalate complex issues to higher tiers, and maintain records of user interactions and resolutions. Key Responsibilities:First Point of Contact:Receiving and...

We are Hiring | IT Service Desk EngineerLocation: Vikhroli, Mumbai / Banglore (Onsite – 5 Days a Week)Experience: 3–6 YearsQualification: Bachelor's Degree (IT or related field preferred)Key Responsibilities and Skills:Provide technical support and resolve IT service desk tickets via ServiceNowStrong knowledge of Windows OS, Office 365, laptops and user...

100% Work from OfficeJob Description: Service Desk Coordinator will coordinate the Service Desk activities and tasks, being responsible for coordinating consistent response, communication and delivery of Service Desk-based activities. In this role, some of the key responsibilities will be to:•Open and review Service Desk Calls; ensuring the customer...

Job DescriptionService Desk AnalystLocation: PAN IndiaExperience: 24 yearsChoosing Capgemini means choosing a place where youll be empowered to grow your career, supported by a collaborative team, and inspired to deliver exceptional IT support services. Join us in helping organizations streamline their IT operations and enhance user experience through...