Assistant Front Desk Manager

2 days ago


Surat, Gujarat, India Surat Marriott Hotel Full time ₹ 2,50,000 - ₹ 5,00,000 per year

Company Description

Surat Marriott Hotel, located on the banks of the picturesque Tapti River, welcomes both business and leisure travelers with luxury amenities and 5-star accommodation. Strategically located close to the industrial hub and downtown, our hotel offers complimentary WiFi, plush bedding, and curated modern amenities in well-appointed rooms and suites. Guests can enjoy authentic local and world cuisines at our distinctive dining venues, as well as our outdoor pool, spa, and 24-hour fitness center. Our stylish ballroom, flexible meeting spaces, and memorable wedding venues provide bespoke experiences for every event.

Role Description

This is a full-time on-site role for an Assistant Front Desk Manager located in Surat. The Assistant Front Desk Manager will be responsible for overseeing reception duties, managing reservations, ensuring customer satisfaction, and delivering excellent customer service. The role includes coordinating with various departments to ensure seamless operations and addressing guest inquiries and concerns promptly. The Assistant Front Desk Manager will also assist in training and supervising front desk staff to maintain the highest standards of hospitality.

Qualifications

  • Customer Satisfaction and Customer Service skills
  • Experience in Receptionist Duties and handling Reservations
  • Strong Communication skills
  • Excellent organizational and multitasking abilities
  • Ability to work in a fast-paced environment
  • Previous experience in a hospitality or hotel management role is preferred
  • Bachelor's degree in Hospitality Management, Business Administration, or related field is a plus

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