Front Office Executive

5 days ago


Aluva, Kerala, India Nidi Consultancy Full time ₹ 6,00,000 - ₹ 12,00,000 per year

We are hiring Front office cum customer relation

Female

Location - Edathala.

Jobs and responsibilities are,

Incoming Calls: Need to answer inbound calls and identify potential clients and route to the departments accordingly.

Customer Follow-up: Maintain regular communication with existing and potential customers to build and nurture relationships, addressing their queries, and providing additional information as needed.

Database Management: Update and maintain accurate customer databases with relevant information obtained during calls.

Record Keeping: Keep detailed records of calls, including the nature of the call, customer responses, and any follow-up actions required.

Adherence to Scripts and Guidelines: Follow provided call scripts and guidelines to ensure consistency and alignment with the company's messaging.

Documentation : Support the team with the proper documentation

Experience required : 1 to 2 years

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement

Education:

  • Bachelor's (Preferred)

Experience:

  • total work: 1 year (Required)

Language:

  • Hindi (Required)
  • English (Required)

Work Location: In person



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