Shift Manager

15 hours ago

Bengaluru, Karnataka, India Printo Document Services Full time ₹ 2,50,000 - ₹ 7,50,000 per year

Job Title: Shift Manager

Location: Bangalore

Department: Retail Operations

Reports To: Store Manager/ Cluster Business Manager

We have opening in our Printo retail store based out of Bel road and whitefield.

Job Summary:

The Shift Manager is responsible for overseeing daily operations, ensuring smooth workflow, maintaining quality standards, and managing staff performance during their shift. The role requires leadership, problem-solving skills, and the ability to handle customer interactions while meeting operational targets.

Key Responsibilities:

  • Supervise and coordinate shift activities to ensure smooth store operations.
  • Monitor and manage staff performance, assign tasks, and provide training as needed.
  • Ensure adherence to company policies, safety guidelines, and operational standards.
  • Oversee production, inventory, and quality control processes.
  • Handle customer queries, escalations, and ensure excellent service.
  • Track shift performance, generate reports, and communicate with management.
  • Maintain discipline, resolve conflicts, and promote a positive work environment.
  • Ensure all statutory and compliance requirements are met.
  • Optimize workforce efficiency and reduce operational costs.

Requirements:

  • Bachelors degree or relevant experience in retail.
  • 2-5 years in a supervisory role, preferably in a production or retail environment.
  • Strong leadership, problem-solving, and decision-making skills.
  • Ability to handle pressure and multitask in a fast-paced environment.
  • Knowledge of inventory management and quality control is a plus.
  • Proficiency in MS Office and familiarity with ERP systems is an advantage.
  • Willingness to work in shifts, including weekends and holidays if required.

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