WFH Night Shift Customer Service Representative

4 days ago


Remote, India BigTravelStore Full time ₹ 3,60,000 - ₹ 4,56,000 per year

Pay: INR 30,000 - INR 38,000 per month

Job description:

Work From Home, Night Shift E-commerce / BPO Support for USA based Company

► Customer Support for International SIM card users globally.

► Handle inquiries

► Resolve issues.

► Provide Support to the end user.

► Improve Customer experience.

► Support Management for Business Development

Important:

This is a Full-time contract job.

No perks or bonuses.

Night-shift only. (India Time)

Work location: Remote / WFH

Qualifications:

→ Experience in an E-commerce/ Mobile Service provider is a plus.

→ Experience in T-Mobile, Verizon, AT&T, Jio and Airtel prepaid is preferred.

→ Must be a College Graduate

→ 5-year plus experience in BPO / Call Center experience is a plus

→ Good English comprehension. Neutral accent

→ Analytical and good knowledge in MS Office esp. Excel*

→ Fast-learner, have a keen attention to details , have passion to learn and able to multi-task

→ Reliable, Problem solver and resolution oriented

→ Should be willing to work on weekends and holidays

Tool requirements:

→ Laptop or Desktop (with external keyboard and mouse /computer of at least 8 GB RAM)

→ Wired Internet Connection speed of 20 MBPS or higher

→ Good quality USB headset

→ Second Monitor after 30 days is a must.

→ Dependable and steady backup for electricity and internet.

Job Type: Full-time

Pay: ₹30, ₹40,000.00 per month

Benefits:

  • Work from home

Work Location: Remote

Expected Start Date: 30/11/2025



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