Customer Service Representative

2 days ago


Remote, India Glory Power Solutions Pvt Ltd Full time

**We're Hiring**

**Position**: Customer Service Representative - Voice Process
**Language Requirement**: Kannada + English (verbal and written)

**Job Type**: Work From Home (WFH)
**Shift**: 24/7 rotational shifts, including weekends and night shifts
**Experience Distribution**: 30% Freshers, 70% Experienced (6-12 months of relevant experience)
**Qualification Distribution**: 70% Graduates, 30% Undergraduates
**Contract Type**: Full-time
**Salary Structure (WAHA - English/Kannada)**: Freshers: ₹20,100/- | Experienced: ₹21,000/
- **Interview Rounds**:

- TP Certified Assessor: Chat Simulation & Voice Interview
- Ops/Final Round: Stability Check

**Key Assessment Requirements**:

- WriteX:

- Typing Speed - Minimum 25 WPM with 85% accuracy
- Agreeableness Score - Minimum 20
- Conscientiousness Score - Minimum 20
- IND Pearson Versant ENG (local)_WD: VETI Score 4
- Processor: Intel Core i5 (7th Gen or above)
- RAM: Minimum 8 GB
- Operating System: Windows 10
- Internet: Minimum 20 Mbps stable connection
- Headset: Compatible ISB headset with noise cancellation (Big Passport brand preferred)
- Camera: Mandatory
- Power Backup: UPS mandatory
- EDR Installation: Mandatory

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹21,000.00 per month

**Benefits**:

- Flexible schedule
- Provident Fund
- Work from home

**Language**:

- English (required)
- Kannada (required)

Work Location: Remote

**Speak with the employer**
+91 7358756477



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