Service Manager

3 days ago


Bengaluru, Karnataka, India Career Strategy Solutions Full time ₹ 3,60,000 - ₹ 7,20,000 per year

The Service Manager will be responsible for managing B2B electric two-wheeler service operations, ensuring smooth functioning of multiple hubs, and maintaining high service quality and customer satisfaction levels.

Key Responsibilities

· Supervise and control service operations across assigned hubs in the South region.

· Handle breakdowns and ensure timely technical resolutions.

· Maintain service TAT (Turnaround Time) and uphold service quality standards.

· Manage and mentor a team of technicians and service engineers.

· Coordinate with clients and internal teams for smooth fleet operations.

· Prepare periodic service MIS, performance reports, and manpower plans.

· Monitor spare parts inventory and ensure timely replenishment.

· Build and maintain relationships with B2B clients to ensure satisfaction and retention.

Key Requirements

· Experience: 5–7 years in B2B EV Two-Wheeler Service Operations (preferred from OEM background).

· Education: Diploma/Degree in Mechanical, Electrical, or Automobile Engineering.

· Strong technical knowledge of EV systems and components.

· Proficiency in MIS and report generation.

· Excellent communication and problem-solving skills.

· Leadership qualities with the ability to manage multiple hubs independently.

Job Type: Full-time

Pay: ₹50, ₹60,000.00 per month

Work Location: In person



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