German Language Expert

7 days ago


Bengaluru, Karnataka, India AXA Global Business Services Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Role & responsibilities

Position: Team Member   - Contract

Contract Tenure : 2 Months

Type: Non-Voice Department

Location: Bangalore

Shift Timings: 12:00-20: hrs. shift)

Qualification: Any Graduates (German Skills Level B2.2+ or Equivalent- Mandatory)

Position Summary

Process cases in the AXA Germany Life- Key accountabilities include quality in service delivery, work queue management and support to Process Leaders and Assistant Managers

Achieve proficiency in the process and deliver to the requirement of critical service delivery parameters by the end of the training period

Key Accountabilities

  • Provide quality service in area of cases handled

  • Meet all critical service delivery parameters

  • Manage work queues and personal priorities effectively

  • Identify, facilitate, and implement process improvement ideas to improve efficiency and effectiveness of the process



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