French/German/Spanish Language Expert

5 hours ago

Bengaluru, Karnataka, India Niche Search Consultants Full time ₹ 9,60,000 - ₹ 18,40,000 per year

Job Title: Technical Support Engineer French/German/Spanish (Semiconductor Domain)

Location: Bengaluru, India (Work From Office)

Shift: Rotational Shifts (24/7 Support)

Compensation: Best in Industry

About the Role

We are seeking multilingual Technical Support Engineers fluent in French/German/Spanish to join our Global Support team. In this role, you will provide world-class technical assistance to international customers, partners, and internal teams for cutting-edge semiconductor products and solutions. You will troubleshoot complex issues, collaborate with engineering teams, and ensure timely and accurate resolution for global clients.

Key Responsibilities

  • Provide L1/L2 technical support to global customers in French/German/Spanish via phone, email, and ticketing systems.
  • Troubleshoot and resolve issues related to semiconductor products, embedded systems, hardware, and related software tools.
  • Collaborate with engineering, QA, and product teams to diagnose deeper technical challenges.
  • Document issues, create knowledge-base articles, and ensure accurate tracking in support systems.
  • Escalate high-priority cases and follow through to ensure timely resolution.
  • Maintain strong customer satisfaction through clear communication and professional service.
  • Work effectively in rotational shifts to support customers across global time zones.

Required Skills & Qualifications

  • Fluency (B2/C1 or native-level) in French / German / Spanish plus strong English communication.
  • Bachelors degree in Engineering, Electronics, Computer Science, or related field. (Any bachelors is fine)
  • 14 years of experience in technical support, semiconductor, electronics, embedded systems, or similar domain preferred.
  • Strong troubleshooting abilities and understanding of hardware/software interactions.
  • Experience with ticketing tools (e.g., Jira, ServiceNow, Salesforce) is an advantage.
  • Customer-focused mindset with excellent problem-solving skills.

What We Offer

  • Best-in-industry compensation and shift benefits.
  • Opportunity to work with global teams on advanced semiconductor technologies.
  • Clear career growth path in technical or engineering domains.
  • Dynamic, collaborative, and innovation-driven work environment.Role & responsibilities

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