Spanish Language Expert

7 days ago

Bengaluru, Karnataka, India Oracle Full time ₹ 9,00,000 - ₹ 12,00,000 per year

The hired Spanish language resource would be part of the LAD Invoice delivery team and shall be managing LAD Customers, ~ 2,500+ Incidents & transactions per quarter that include OSvC Customer queries, Customer cut-offs, updating and maintaining contact details for dunning notifications. Working with sales on Manual invoice drafts to collect the required invoicing documentation for processing and releasing the invoices to the customer, assisting in web Invoicing onboarding for countries ORCL & OFSS CL, CR & BR. In addition, this role would involve having regular cadence calls with stakeholders to resolve any disputes raised by the Customer

Accounts Receivable is part of the Global Finance Information Center located in Bangalore. The Accounts Receivables team is primarily engaged in processing of all types of invoices, credit memo's, rebills, revenue accounting, reporting and its delivery to Oracle's customers on timely manner. The hired Spanish language resource would be part of the LAD Invoice delivery team and shall be managing LAD Customers, ~ 2,500+ Incidents & transactions per quarter that include OSvC – Customer queries, Customer cut-offs, updating and maintaining contact details for dunning notifications. Working with sales on Manual invoice drafts to collect the required invoicing documentation for processing and releasing the invoices to the customer, assisting in web Invoicing onboarding for countries ORCL & OFSS CL, CR & BR. In addition, this role would involve having regular cadence calls with stakeholders to resolve any disputes raised by the Customer.

Candidate must possess:

•    Proficient in the Spanish Language (Written and Verbal).

•    Degree in Accounting | Work experience 3-5 years

•    Sound accounting knowledge

•    Good MS Office skills (Excel, Word & PowerPoint)

•    Good interpersonal / communication skills

•    Should be willing to work in the afternoon shift and other business-driven shift timings.

Key Responsibilities:

• Complete the day-to-day activities assigned, setting priorities to ensure task completion.

• Demonstrates ability to work independently and resolve problems.

• Attend conference calls with internal and external stakeholders

• Ability to Analyse data and provide meaningful information for decision making.

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