Team Leader-TeleSales- Andheri

24 hours ago

Mumbai, Maharashtra, India DC Consultants Full time ₹ 12,00,000 - ₹ 24,00,000 per year


Job Description:


Key responsibilities include:

  • Team Leader-Tele Calling is responsible for ensuring that Tele-calling(Tele-sales) Staff have the knowledge and skills to answer donor's questions, requests for support or problems quickly and effectively. The Team Leader-Tele Calling has additional responsibility for meeting sales and profitability targets.
  • Identifying and monitoring training needs in the organization and designing, researching, planning, and implementing training programs, policies, and procedures to fulfil those needs.
  • Leading, training, and coaching a team of inside telesales associates towards achieving monthly targets.
  • Listening to agents calls and providing feedback.
  • Driving business growth in ethical and conventional ways, setting and tracking targets for your team, and motivating them to achieve targets.
  • Utilizing effective presentation and facilitation skills, including creative training techniques and adult/accelerated learning techniques, using a variety of training delivery modalities in a training environment.
  • Taking a data and target-driven approach to ensure top performance of the team.
  • Conducting daily meetings with the team to understand concerns and identify problems and drive solutions.
  • Preparing, researching, and presenting training materials through research learning, hands-on demonstrations, and supporting activities.
  • Participating and contributing to a continuous learning culture by conducting training and learning sessions internally.
  • Maintaining engagement on change management, product and services releases, policies, processes, and procedures for training programs.
  • Identify gaps, provide feedback, call calibration and refresher sessions to agents and create audit reports.
  • Handle the CRM and prepare and submit performance reports to management.

Requirements:

  • To be successful in this role, you should have the following skills and qualifications:
  • Excellent English communication skills.
  • Team handling experience required.
  • Set clear team goals.
  • Monitor team performance and report on metrics.
  • Listen to team members' feedback and resolve any issues or conflicts.
  • Strong analytical and quantitative skills.
  • Knowledge of the real-estate industry if not any Industry would do.
  • Flexible approach, go-getter, and self-starter.
  • Able to handle pressure and ensure timely delivery.
  • Graduation degree.
  • Experience: Total 5 years (minimum 2 years in team leading and training).

  • Team Leader

    16 hours ago

    Mumbai, Maharashtra, India GRM Academy & Consultant Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,50,000 per year

    Team leader for a Banking ProcessBanking experience is preferredSalary upto 8.5 lacsOnly male candidatesLocation : Andheri east, MumbaiImmediate joiners or less than 30 days preferredJob Type: Full-timePay: ₹600, ₹850,000.00 per yearBenefits:Provident FundApplication Question(s):Current ctc and Notice period ?Experience:team lead in customer support: 3...

  • Team Leader

    2 weeks ago

    Mumbai, Maharashtra, India Keystone Real Estate Advisory Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionFounded in 2017 by Mr. Suryabhan Maurya, Keystone Real Estate Advisory has quickly positioned itself as a trusted name in the real estate industry. With over 20 years of expertise, the company has developed strong relationships with more than 1150 developers, 150 business partners, and 15,000 clients. Keystone Real Estate Advisory is known...

  • Telesales Executive

    1 week ago

    Mumbai, Maharashtra, India RAPSYS TECHNOLOGIES PTE. LTD. Full time ₹ 1,80,000 - ₹ 4,20,000 per year

    Need candidates with good English communications– Should have telesales/Education counseling experience– Age should be under 35– Should be confident and smartEducation– Minimum HSCSalary– From 15K to 25K in hand per month for Domestic depending on the experience and interview evaluation.From 20K to 35K in hand for International depending on the...

  • PhillipCapital-Team Leader

    19 hours ago

    Mumbai, Maharashtra, India Nexthire Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job Title: Team Leader / Assistant Vice PresidentDepartment: Equity Advisory / Wealth Products SalesLocation: Andheri, MumbaiQualification: Graduate / PostgraduateExperience: Minimum 3 years in Broking or Wealth ManagementRole Summary:We are seeking an experienced and dynamic Team Leader / Assistant Vice President to lead a team of equity advisors/RMs and...

  • Telesales Team Lead

    3 days ago

    Mumbai, Maharashtra, India Star Health Insurance Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Role & responsibilitiesLead, motivate, and manage a team of telesales executives to achieve daily, weekly, and monthly sales targets.Monitor team performance, provide regular feedback, and ensure adherence to sales scripts and compliance guidelines.Conduct daily briefings, performance reviews, and coaching sessions for continuous improvement.Handle...

  • Outbound Telesales Executive

    2 weeks ago

    Navi Mumbai, Maharashtra, India Star Health Insurance Full time ₹ 2,16,000 - ₹ 3,50,000 per year

    Telesales Executive - Star Health Insurance Required Only Experience Min HSC pass out salary 18000 to 35,000 Inhand (Depend on interview) Basic Knowledge of computer good communication skills Required Candidate profileJob Location: Marol, Andheri Min Hsc Pass with 6 month Exp To Apply / Conatct For more infoHR Sakshi Perks and benefitsHigh...

  • Telesales/PR cum Sales Coordinator

    1 week ago

    Mumbai, Maharashtra, India Talent Corner Hr Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Hiring Telesales/PR cum Sales Coordinator (Andheri East). Role: client calls, quotations, order follow-up, ERP/CRM data, dispatch coordination. Req. 2–5 yrs exp in sales coordination, good English & MS Office. Min 20 wpm typing Required Candidate profileAny Graduate MUSTS: have min. 4 years exp in technical product line in sales coordination and client...

  • Team Leader(Pre Sales)

    22 hours ago

    Mumbai, Maharashtra, India Hunarstreet Technologies Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job Title: Team Leader (Presales) Location: Andheri West ,Mumbai Experience: Minimum 3-5 years in Presales or Sales Team Management Industry: Real Estate / Property MarketingJob Responsibilities:Self-source clients through databases, SMS, web responses, and inquiries.Assign and track sales targets for the telecalling team, ensuring strategic...

  • Team Leader

    3 days ago

    Mumbai, Maharashtra, India NetAmbit value first services Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time, on-site Team Leader role based in Mumbai. The Team Leader will oversee daily operations, guide and motivate team members to achieve targets, and ensure adherence to performance standards. Key responsibilities include coordinating activities, delegating tasks, monitoring...

  • Team Leader

    5 days ago

    Mumbai, Maharashtra, India the EleFant Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionEleFant is India's first mobile app-based toy library, offering a subscription service for children's growth and development through toys and books in an affordable and sustainable manner. Our service aims to provide educational and developmental benefits to kids without compromising on cost or sustainability, surprising families with a...