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Process Trainer or Quality Analyst

2 weeks ago

Kolkata, West Bengal, India Imarque Solutions Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job description:

Well Versed with Training Metrics TNA, TNI, TTT, NHT/ PKT/Refresher. Excellent Communication required The Candidate should be able to handle Trainee batches. Ability to multi-task with well-developed organizational skills.

Designing and delivering engaging training program to improve employees Vocabulary, Pronunciation and fluency.

The Candidate will be responsible for delivering high quality voice and accent training to our employees.

Required Candidate profile:

Minimum 1 years of experience as a Trainer (Sales or Collection Process) in Call center.

Candidate must proficient in Hindi (speak) and English language.

Soft skill training working experience.

Good interpersonal skill. Strong understanding of and experience in product training preferably in domestic BPO domain Good in PPT & Excel..

Perks and benefits

Interested can call Kamolika

or can send cvto