Guest Experience Manager

1 week ago

Sultanpur Delhi Delhi, India Bombay Be Spoke Full time ₹ 3,60,000 - ₹ 4,20,000 per year

Are you a creative visionary with a passion for crafting opulent and memorable experiences in the luxury furniture realm? If you have a flair for designing journeys that exude sophistication and captivate discerning audiences, we have the perfect opportunity for you Join our team as an Experience Designer based at our Head Office, playing a pivotal role in shaping unique and extravagant interactions for our luxury furniture brand.

Qualifications:

  • Bachelor's Degree in Hospitality, Tourism and Travel, Aviation or a related field.
  • Proven experience as an Experience Designer, showcasing a portfolio of successful projects within the luxury sector.
  • Proficiency in design software and tools, including Adobe Creative Suite, Sketch, or similar.
  • Strong conceptual thinking and problem-solving skills.
  • Excellent communication and collaboration abilities.

Roles & Responsibilities:

  • Craft immersive journeys, designing end-to-end experiences that epitomize sophistication and resonate with our luxury audience.
  • Ensure experiences exude luxury, are intuitive, and aligned with the refined values of our brand.
  • Collaborate with internal teams, including marketing, product, and technology, to bring concepts to life with a touch of opulence.
  • Create prototypes to test and iterate on experience designs, ensuring they exude the utmost luxury and impact.
  • Stay abreast of industry trends, emerging technologies, and design innovations within the luxury sector.
  • Effectively communicate design concepts to internal stakeholders, capturing and incorporating feedback to maintain the luxury aesthetic.
  • Iterate on designs based on feedback, analytics, and the evolving desires of our luxury clientele.

Who we are?

STORI, with a legacy spanning two decades in premium furniture, we are a Delhi-based brand expanding to delhi. Renowned for crafting exquisite interiors, our commitment to elegance and quality is at the heart of our brand. Setting industry benchmarks, we continue to redefine the standards of luxury with timeless craftsmanship and innovative design.

Diversity, Inclusion & Meritocracy:

We pride ourselves on community and collaboration with a focus on creating a positive impact. We value diverse perspectives and believe in doing things differently to drive innovation and catalyze change. Our team operates on meritocracy, committed to fostering a diverse and inclusive environment where everyone is welcome to be their true selves and do their best work

Job Type: Full-time

Pay: ₹30, ₹35,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Paid sick time

Experience:

  • total work: 2 years (Preferred)
  • Guest Experience Design: 2 years (Preferred)

Work Location: In person

  • Guest Relation Executive

    1 day ago

    South Delhi, Delhi, Delhi, India Experience 369 hospitality Full time

    Key Responsibilities for a Restauarnt Guest Relation Executive - **Greeting and Welcoming**:Warmly greet guests upon arrival and farewell them upon departure, creating a positive first and last impression. - **Customer Service**:Address guest inquiries, complaints, and concerns in a prompt and efficient manner. - **Information and Assistance**:Provide guests...

  • Guest Experience Manager

    1 week ago

    New Delhi, India The Leela Gandhinagar Full time

    Responsibilities-Assist in the development and implementation of Guest Experience Policies, Operating Procedures, and Training Programs, Manuals, Directives, Work Schedules, Rules and Regulations for the Guest Experience Team. Ensure all divisions are taking responsibility for Guest Experience and Engagement at the hotel. Maintain a daily checklist for the...

  • Guest Experience Associate

    5 days ago

    Delhi, Delhi, India Andaz Delhi Full time

    Summary **Operational** - To assist in managing efficiently the department according to the established concept statement providing personalized, courteous, professional, efficient and flexible service at all times, following Andaz Delhi Standards of Performance. - To check all due out folio’s each morning for accuracy and presentation, to ensure follow...

  • Guest Experience Expert

    2 weeks ago

    Delhi, Delhi, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25016222 **Job Category**Rooms & Guest Services Operations **Location**JW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India, 110037 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...

  • Guest Experience Expert

    5 days ago

    Delhi, Delhi, India Marriott International Full time ₹ 1,50,000 - ₹ 4,50,000 per year

    Additional InformationJob Number Job CategoryFood and Beverage & CulinaryLocationJW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India, 110037ScheduleFull TimeLocated Remotely?NPosition Type Non-ManagementPOSITION SUMMARY – F&B and Event Service ExpertOur jobs aren't just about putting food on the table or...

  • Guest Experience Supervisor-AYS

    1 week ago

    Delhi, India Marriott International Full time

    Job Description Additional Information Job Number25173012 Job CategoryRooms & Guest Services Operations LocationJW Marriott Hotel New Delhi Aerocity, Asset Area 4 - Hospitality District, New Delhi, Delhi, India, 110037VIEW ON MAP ScheduleFull Time Located RemotelyN Position Type Non-Management Position Summary Process all guest check-ins, verifying guest...

  • Assistant Manager Guest Relation

    4 days ago

    Delhi, India Hyatt Regency Chennai Full time

    About the CompanyThe Assistant Manager – Guest Relations plays a pivotal role in delivering exceptional, personalized service that enhances guest satisfaction and fosters long-term loyalty. This position supports the Guest Relations Manager in overseeing daily guest experience operations, resolving service challenges, and ensuring consistent delivery of...

  • Hostess/waitress

    7 days ago

    South Delhi, Delhi, Delhi, India Experience 369 hospitality Full time

    In essence, the hostess is the first point of contact for guests and plays a crucial role in creating a positive first impression and ensuring a smooth and enjoyable experience for all. Key Duties and Responsibilities: - **Greeting and Welcoming**:Warmly greet guests as they enter the venue, making them feel welcome and setting a positive tone for their...

  • Lead Barista

    3 weeks ago

    New Delhi, India Bäcker & Charlie Full time

    If you love coffee, people, and the buzz of a great café, this one’s for you.We’re looking for a Senior Barista & Customer Experience Lead to be the face of Bäcker & Charlie — someone who can pull a perfect espresso shot and make every guest feel like they just walked into their second home.What You’ll Do- Brew exceptional espresso-based drinks and...

  • Guest Service

    1 week ago

    Delhi, Delhi, India Epitome Projects Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Location: New Delhi Department: Food & Beverage Service Reports to: ManagerJob Summary:We are seeking an experienced and customer-focused Food Server with a background in star-rated hotels. The ideal candidate should possess a pleasant personality, professional demeanor, and a passion for hospitality. Flexibility in work timings and a commitment to...