Customer service agent

Answer Incoming Customer CallsHandle a high volume of incoming calls professionally and efficiently.Greet customers courteously and listen actively to understand their concerns or queries.Resolve Customer Inquiries and IssuesAddress questions related to products, services, billing, account information, or order status.Troubleshoot and resolve customer issues...

We are looking for a Customer Support Agent to join our team and help deliver an excellent experience for our customers. The ideal candidate will be friendly, patient, and committed to solving customer issues efficiently.ResponsibilitiesRespond to customer inquiries via phone, email, chat, or social media.Provide accurate information about products,...

Job Title: Customer Support Agent - International BPO (USA/UK Clients) | Mumbai (Malad) | Up to 40,000/month Call/WhatsApp for quick responseJob Role & Responsibilities: Handle inbound/outbound calls, emails, and chats for USA/UK customers Provide exceptional customer service & resolve queries efficiently Ensure high customer satisfaction with a...

• Coordinate with shippers, CHAs, agents & customers • Manage corporate accounts, CS & pricing • Prepare management reports • Handle workload efficiently • Clearance knowledge (added advantage) • 2+ yrs freight forwarding CS experience Required Candidate profile2–5 yrs in logistics customer serviceKnowledge of air/sea freight, customs,...

Company DescriptionCare Health Insurance is a specialized health insurer offering a diverse range of products including Health Insurance, Top-up Coverage, Personal Accident, Maternity, International Travel Insurance, and Critical Illness coverage. The company also provides Group Health Insurance and Group Personal Accident Insurance for Corporates, as well...

Job Title: Customer Service Executive (Inbound Calls)/ Chat ProcessDepartment: Customer ServiceReporting To: Team LeadResponsibilities:Answering inbound calls: Addressing customer inquiries, providing information, and resolving problems.Assisting with customer queries: Answering questions, providing directions, and resolving potential issues.Handling...

Job DescriptionCompany DescriptionOMICHEM is a leading professional chemical supplier specializing in the R&D, production, and global distribution of high-purity chemical reagents. The company has extensive expertise in fluorescent markers and biomedical research. We offer customized technical support to pharmaceutical R&D institutions and biomedical...

We are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.ResponsibilitiesImprove customer...

Position: Customer Support Agent (Inbound Voice process: Banking E-commerce)Location:Vashi (Navi Mumbai)Nearby Candidates PreferredJob Details:Working days: 6 working daysShift: Mostly day shift but must be comfortable with night shift alsoSalary: Freshers: 15k (Based on your Interview), Experience: Up to 25K (Based on your Interview)Experience: Freshers |...

Job descriptionWe are seeking a friendly, professional, and highly motivated Outbound Sales Agent (UK PROCESS) to join our team. In this role, you will be responsible for cold calling clients, lead generation, getting financial business documents, selling business loans & ensuring customer satisfaction. You will act as a bridge between the company and...