
Customer Support Executive
3 days ago
Key Responsibilities:
- Provide exceptional customer support to clients through phone
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Work closely with internal teams to resolve customer complaints and issues
- Maintain accurate records of customer interactions and issues
- Develop and implement process improvements to enhance customer satisfaction and experience
- Meet or exceed customer satisfaction targets and key performance indicators (KPIs)
- Stay up-to-date with product knowledge and industry trends to provide informed support to customers
Required Skills & Qualifications:
Minimum 1 year of experience in BPO Voice process
Good Communication in English and Tamil
10+2+Any degree or 3 yrs Diploma (15 years of education)
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