Parent Relationship Manager
4 days ago
Role & responsibilities
- Handle all parent queries, concerns, and feedback with professionalism and empathy.
- Coordinate with the admissions, academic, and operations teams to resolve parent issues promptly.
- Assist the admissions team in lead follow-ups, counselling, and school tours.
- Maintain regular communication with parents to build trust and satisfaction.
- Manage parent meetings, orientations, and engagement events.
- Track and report parent feedback trends to management for continuous improvement.
- Maintain accurate records of parent communication in ERP systems.
- Support marketing and promotional activities within the school premises.
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Parent Relationship Manager
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