Senior Travel Consultant

16 hours ago

Siliguri, West Bengal, India Concepts and Designs Full time ₹ 2,50,000 - ₹ 3,00,000 per year

Key Responsibilities & Duties

A. Destination Expertise & Consultation

  • Custom Itinerary Design: Create complex, tailor-made itineraries incorporating flights, permits, accommodation (from homestays to luxury resorts), ground transport, and niche activities (trekking, wildlife safaris, cultural festivals).
  • Regional Knowledge: Maintain expert-level knowledge of local cultures, customs, festivals (e.g., Losar, Hornbill), weather patterns, terrain, and religious sites specific to the Himalayas and the North East.
  • Advisory: Advise clients on mandatory requirements, such as Bhutan's Sustainable Development Fee (SDF) and visa process, trekking permits for Nepal (e.g., Everest Base Camp), and Protected Area Permits (PAPs) for North East India.
  • Sustainability: Promote and book travel in line with sustainable and responsible tourism practices, respecting local communities and the fragile environment of the region.

B. Sales & Client Management

  • Client Needs Assessment: Conduct in-depth consultations to understand the client's budget, interests (adventure, culture, wellness, spiritual), and physical fitness level for mountain travel.
  • Sales Target: Meet and exceed individual or team sales targets by effectively presenting and selling the unique value of the destinations and bespoke packages.
  • Negotiation & Procurement: Negotiate competitive rates with local suppliers, hotels, trekking agencies, and transport providers across the three regions.
  • Client Communication: Serve as the single point of contact, providing proactive pre-trip information, on-trip support (often 24/7 for emergencies), and post-trip follow-up.

C. Booking & Operations

  • Reservations & Ticketing: Manage all bookings, including Drukair/Bhutan Airlines and other regional flights, hotel reservations, and complex ground logistics (e.g., cross-border transfers between India, Nepal, and Bhutan).
  • Documentation: Prepare detailed travel documents, vouchers, invoices, and ensure all permits and visas are secured well in advance of the travel date.
  • Financial Administration: Accurately process client payments, manage refunds, and track sales performance and profit margins for each booking.
  • Troubleshooting: Handle and resolve unexpected travel issues, such as flight delays, political disturbances, weather-related cancellations, and medical emergencies, calmly and efficiently.

III. Required Skills & Qualifications

CategorySkills & QualificationsSpecialized KnowledgeDeep, firsthand knowledge of the North East India, Bhutan, and Nepal travel circuit.EProven knowledge of Bhutanese tourism regulations (SDF, required tour packages).

Core CompetenciesSales Acumen: Strong track record in achieving sales targets and converting leads.

Communication: Excellent verbal and written communication (especially English).

Organizational: Exceptional attention to detail and ability to manage multiple complex bookings simultaneously.

e

Job Types: Full-time, Permanent

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Provident Fund

Experience:

  • Travel planning: 3 years (Required)

Language:

  • English (Required)

Location:

  • Siliguri, West Bengal (Required)

Work Location: In person

  • Travel Consultant

    2 weeks ago

    Siliguri, West Bengal, India Clubside Tours and Travels Pvt Ltd Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company DescriptionClubside Tours and Travels Pvt Ltd is a leading Destination Management Company with offices in Kolkata, Darjeeling, Siliguri, Guwahati, Andaman, and Bhutan. We specialize in crafting exceptional travel experiences across West Bengal, Sikkim, Bhutan, Andaman, and the Northeast. Our services include organizing cultural, wildlife, and...

  • Travel Consultant

    1 week ago

    Siliguri, West Bengal, India Siliguri Car Service Full time ₹ 1,44,000 - ₹ 1,92,000 per year

    Job Description:We are looking for a female travel consultant who will handle customer inquiries, prepare customized tour packages, manage bookings, and assist clients with travel planning.⸻Key Responsibilities:Interact with customers via phone, email.Prepare and sell domestic & international tour packagesHandle hotel, transportMaintain good relationships...

  • Travel Consultant

    2 weeks ago

    Siliguri, West Bengal, India TripFactory Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Itinerary Planning: Create detailed and well-organized travel itineraries, including transportation,accommodation, activities, and sightseeing options.Booking Management: Coordinate and secure bookings for flights, hotels, transportation, and othertravel-related services, ensuring accuracy and timely confirmations.Customer Service: Provide excellent customer...

  • Senior Travel Executive

    3 days ago

    Siliguri, West Bengal, India Concepts and Designs Full time ₹ 2,40,000 - ₹ 3,00,000 per year

    Key Responsibilities:Sales: Generates and closes sales for Darjeeling and Sikkim tour packages.Itinerary Planning: Designs customized tour plans, including accommodation, transport, and activities.Vendor Management: Builds and maintains relationships with local hotels, drivers, and other service providers.Customer Service: Manages client inquiries and...

  • Senior Accountant

    1 week ago

    Siliguri, West Bengal, India Tirupati Designer Pvt. Ltd. Full time ₹ 25,00,000 - ₹ 35,00,000 per year

    We are looking for a highly skilled and dependable Senior Accountant to oversee the company's accounting operations, ensure financial accuracy, and support strategic decision-making. The ideal candidate will have a strong command of accounting principles, hands-on experience with Tally, Excel, and financial reporting, and the ability to guide junior staff...

  • Sales Manager

    6 days ago

    Siliguri, West Bengal, India JANKI MERCANTILE LLP Full time ₹ 4,20,000 per year

    Key ResponsibilitiesStrategic Sales Planning: Develop and execute comprehensive sales strategies to achieve revenue targets and expand market presence in the construction industry.Client Relationship Management: Build and maintain strong relationships with key clients, including architects, contractors, and project developers, to enhance customer loyalty and...

  • Sales Executive

    21 hours ago

    Siliguri, West Bengal, India Tripxl Full time ₹ 2,00,000 - ₹ 2,40,000 per year

    Role OverviewTripXL is looking for a bright, articulate, and high-performing individual to join our DestinationManagement team as an Executive / Senior Executive – Holiday Product & Listings. This is anexcellent entry-level opportunity for a graduate from a reputed Travel & Tourism institute(excluding aviation programs), preferably a fresher or with up to...

  • Marketplace Sales

    21 hours ago

    Siliguri, West Bengal, India Tripxl Full time ₹ 18,000 - ₹ 25,000 per year

    Role OverviewTripXL is looking for a bright, articulate, and high-performing individual to join our DestinationManagement team as an Executive / Senior Executive – Holiday Product & Listings. This is anexcellent entry-level opportunity for a graduate from a reputed Travel & Tourism institute(excluding aviation programs), preferably a fresher or with up to...

  • Front Office Executive

    2 weeks ago

    Siliguri, West Bengal, India TripFactory Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Job Summary:We are seeking a well-presented, proactive, and customer-focused Front Office Executive to join our company. The ideal candidate will be the first point of contact for clients, providing a warm welcome and efficient service while managing front-desk operations, handling inquiries and telecalling activities, and also actively supporting...

  • Senior Executive

    3 days ago

    Siliguri, West Bengal, India Elite Pulse Health Care Pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Position: Sr. Executive Sales & MarketingHead Quarter: SiliguriTerritory Coverage: Malda, North & South Dinajpur, Jalpaiguri, Darjeeling, Coochbihar & Alipurduar DistrictsIndustry: Medical Equipment & Healthcare SolutionsRoles & Responsibilities:Responsible for achieving sales targets and business development in the assigned territory.Identify and approach...