
Network Support Engineer
9 hours ago
Role & responsibilities
Job Title: Network Support Engineer (IP/Ethernet)
An ideal candidate will be the one working on MPLS troubleshooting with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting
Keywords – MPLS, BGP, SDWan, fault, troubleshooting
Hands-on experience with Juniper /Cisco/Nokia/ Accedian/ Ciena.
Look for CCNA/CCNP certified
Experience: 3–12 Years
Industry: Telecommunication / Internet Service Provider
Location: Mumbai (Work from Office)
Shift: 24x7 Rotational (NOC Environment)
Job Summary:
We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup.
Key Responsibilities by Category:
Experience Level
3–9 years in Network Operations within Telecom or ISP environments.
Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels.
Customer Circuit Support
Provide Tier 2/3 support for escalated network and customer incidents.
Communicate directly with enterprise customers, offering timely updates and resolutions.
Network Equipment Support
Configure, install, and maintain network devices (Routers, Switches, NIDs).
Work with platforms such as Juniper /Cisco/Nokia/Ciena/Accedian.
Protocol Troubleshooting
Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG.
Utilize CLI and SNMP-based tools for analysis and troubleshooting.
Fiber Testing & Diagnostics
Conduct RFC 2544 testing and validate network throughput.
Assist field engineers with OTDR testing for fiber faults.
NOC Monitoring & Escalation
Monitor alarms and performance metrics in a 24x7 NOC environment.
Escalate complex issues to senior engineering teams or external vendors.
Documentation & Reporting
Log diagnostics, resolutions, and RCA in ticketing systems.
Maintain clear incident reports and resolution timelines.
Collaboration
Coordinate with Field Engineers, Provisioning, and Engineering teams.
Liaise with third-party vendors for hardware troubleshooting and escalations.
Customer Communication
Provide professional, timely, and clear communication to customers and internal stakeholders.
Maintain high standards in both written and verbal communication.
Technical Proficiency
Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena.
Exposure to Telco infrastructure, FTTx, DWDM is a plus.
Certifications (Preferred)
Cisco: CCNA/CCNP, Juniper: JNCIA/JNCIS, Nokia certifications preferred.
Tools & Testing Experience
Experience with OTDR, iPerf, Wireshark, RFC 2544, and vendor-specific diagnostic tools.
Soft Skills
Strong analytical, troubleshooting, and documentation abilities.
Calm and effective under pressure in high-availability environments.
Communication
Excellent verbal and written English communication skills
Preferred candidate profile
-
Hardware Networking Support Engineer
2 weeks ago
Navi Mumbai, Maharashtra, India Vishvas Management Consultants Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThe Hardware Networking Engineer is responsible for the installation, configuration, maintenance, and support of hardware systems and networking infrastructure. ensures the smooth operation of hardware devices, networks, communication systems.
-
Network Engineer
2 days ago
Navi Mumbai, Maharashtra, India Brennan It Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPurpose of RoleTo provide 1st/2nd level technical support to Brennan Voice and Data clients, Brennan IT engineers and staff. To coordinate, collaborate and escalate incidents within established timelines with Level 3 engineers, Carriers and Suppliers. To ensure all contracted levels of performance are achieved and SLAs as agreed are met. Will be responsible...
-
Network Engineer
3 days ago
Navi Mumbai, Maharashtra, India OYO Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesKey Responsibilities:Technical Support Deliverables: Complete technical support tasks as defined in the project plan, including Cisco routing, switching, and WLAN configuration and validations.Network Configuration and Maintenance: Configure routing and switching equipment; assist in setup, configuration, and troubleshooting of network...
-
Network Support Engineer
2 days ago
Mumbai, Maharashtra, India Enrich And Enlight Business Consulting Full time ₹ 6,00,000 - ₹ 18,00,000 per yearRole & responsibilitiesJob Summary:We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup.Key Responsibilities by...
-
Network Support Engineer
1 week ago
Mumbai, Maharashtra, India NarithAI Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe're Hiring: Network Support EngineerLocation:Noida Shift Timing:US Hours(Night Shift)Work Type: Full-time | On-site Collaboration: Work closely with ourUS-based teamWe're looking for a skilled and proactive Network Support Engineerto join our team inNoida If you're experienced in managing Microsoft environments, providing end-user support, and ensuring...
-
Network Support Engineer
3 weeks ago
Mumbai, Maharashtra, India Vsynergize Outsourcing Pvt. Ltd Full timeJob Description : Join our team as a Network Support Engineer where you'll provide technical support and maintenance for MDU Wi-Fi infrastructure.You'll be responsible for ensuring the efficient operation of networking equipment, servers, and Wi-Fi solutions for large residential and commercial Responsibilities : - Provide support for configuring and...
-
Network Engineer
2 days ago
Navi Mumbai, Maharashtra, India Qualitykiosk Technologies Full time ₹ 5,00,000 - ₹ 12,00,000 per yearKey Responsibilities (Job Description):Your key responsibilities are,Network Design and Implementation: Design and implement the organization's local area networks (LANs), wide area networks (WANs), and other network segments according to business requirements and best practices.Network Device Configuration: Configure and manage network devices, including...
-
Senior Network Engineer
9 hours ago
Navi Mumbai, Maharashtra, India Spring Hr Services Full time ₹ 27,00,000 per yearPosition- Senior Network EngineerLocation- Navi Mumbai (Hybrid)CTC- 27 LPA Fixed+ BenefitsNotice Period-Immediate/15 days/Max 1 MonthMandatory Skills:• At least 5 years experience as a Senior/Principal Network Engineer or Solutions Architect.• Solid networking foundation to deploy and troubleshoot Layer 1,2, and 3 protocols as well as DNS, Proxy, load...
-
Senior Network Support Engineer
8 hours ago
Mumbai, Maharashtra, India Accel It Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Location : Bandra Kurla Complex , Bandra East , MumbaiJob Role : Senior Network Support Engineer (L2)Job Description :1) Network Support2) Firewall3) Switching4) Router5) Networking protocols6) VLAN Configuration7) Network Diagram8) BGP, OSPF, HRRP, IGRP, VTP , QOS
-
Network Support Engineer
5 days ago
Mumbai, Maharashtra, India Shop More Hypermarket Full time ₹ 4,00,000 - ₹ 8,00,000 per yearWe're Hiring – Network Engineer (Immediate Joiner Only)Company: Connect4Sure Technologies Pvt LtdWork Location: Andheri, MumbaiExperience: 6 months – 1 year onlyLanguage: Hindi (Mandatory)Employment Type: Full-timeKey Responsibilities:Monitor and maintain network systemsTroubleshoot hardware/software issuesHandle alerts & incident ticketsProvide...