Guest Relations Manager
3 days ago
Company Description
PVRINOX Pictures, the motion picture arm of PVRINOX Limited, is India's largest film exhibition company with 1683 screens across 360 properties in 115 cities in India and Sri Lanka. It is the largest independent distributor of foreign language films and a significant distributor of Indian films. Since 2002, PVRINOX Pictures has released over 500 Hollywood, 200 Hindi, and 100 regional films. The company offers state-of-the-art audiovisual technology, premium seating, diverse F&B options, and a variety of cinema services, showcasing an array of film and alternative content.
Role Description
This is a full-time on-site role for a Cinema Duty Manager located in Bengaluru. The Cinema Duty Manager will oversee daily operations, ensuring a high level of customer service. Responsibilities will include staff supervision, inventory management, compliance with health and safety regulations, and implementing marketing and promotional activities. The role involves interacting with patrons, handling customer inquiries and complaints, and maintaining the overall appearance and functioning of the cinema.
Qualifications
- Strong leadership and team management skills
- Customer service and communication skills
- Experience in inventory and resource management
- Knowledge of health and safety regulations
- Ability to implement marketing and promotional activities
- Flexibility to work evenings, weekends, and public holidays
- Previous experience in the cinema or hospitality industry is a plus
- Bachelor's degree in Business Management, Hospitality, or related field preferred
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