Guest Relation Manager

1 week ago

Bengaluru, Karnataka, India Global Edifice Infra Full time ₹ 60,00,000 - ₹ 3,12,00,000 per year
  • Greet and welcome guests/customers in a professional and courteous manner.
  • Manage front office operations including reception, visitor handling, and customer support.
  • Build and maintain strong relationships with guests/customers to ensure repeat business and referrals.
  • Address and resolve guest complaints and issues promptly with a focus on service recovery.
  • Coordinate with Sales, Operations, and Facility teams to ensure smooth guest interactions.
  • Organize and manage site visits, property tours, or office visits.

  • Maintain guest records, feedback, and service quality reports.

  • Key Skills & Competencies:

  • Excellent communication and interpersonal skills.
  • Strong customer service orientation with problem-solving ability.
  • Ability to remain calm and professional under pressure.
  • Attention to detail, presentation, and grooming.
  • Proficiency in MS Office
  • Multilingual abilities (preferred).

Job Type: Full-time

Pay: ₹500, ₹600,000.00 per year

Benefits:

  • Health insurance
  • Provident Fund

Experience:

  • Real Estate industry: 3 years (Required)

Location:

  • Bengalore, Karnataka (Required)

Work Location: In person

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