Soft Services Executive

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Position: Soft Services Executive
 

Responsible for overseeing and coordinating all soft services operations within assigned facilities to ensure optimal workplace environment, employee satisfaction, and operational efficiency. Manages vendor relationships and service delivery across multiple soft service disciplines.

• Service Management: Oversee cleaning, catering, security, landscaping, pest control, and waste management services
• Vendor Management: Manage relationships with multiple soft service vendors, ensuring SLA compliance and cost optimization
• Quality Assurance: Conduct regular inspections and audits to maintain service quality standards
• Budget Management: Monitor and control soft services budgets, process invoices, and identify cost-saving opportunities
• Compliance: Ensure all services comply with health, safety, and environmental regulations
• Stakeholder Management: Liaise with tenants, employees, and management regarding soft service requirements
• Reporting: Prepare regular reports on service performance, costs, and improvement initiatives

• Bachelor's degree in Facility Management, Business Administration, or related field
• 3-5 years of experience in facility management or soft services
• Strong vendor management and negotiation skills
• Knowledge of FM software and MS Office Suite
• Understanding of health and safety regulations
• Excellent communication and problem-solving abilities

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements.  We're interested in getting to know you and what you bring to the table

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.