Manager Soft Services

22 hours ago


Gurgaon, Haryana, India JLL Full time ₹ 5,00,000 - ₹ 12,00,000 per year

Position:
Soft Service Manager, Gurugram

Business:
Property and Asset Management, Gurugram

What This Job Involves
You will manage all the activities related to housekeeping, pest control, facade cleaning, and horticulture. You need to actively understand and help resolve all client concerns related to Soft Services using your domain expertise. Your day to day activities will involve:

  • Managing cleaning services, focussing on common areas; using knowledge of the methods and practices in janitorial operations including details on cleaning chemicals, usage of consumables, maintenance & repair of equipment, waste management and hygiene & sanitation standards.
  • Taking daily rounds of the premises to identify various cleaning needs in the building and ensuring the same is rectified with support from other team members.
  • Creating work plans/schedules, inspecting, and assigning cleaning / maintenance work to subordinate teams.
  • Briefing and De-briefing all staff regarding their duties, designated areas of work and special instructions if any during the start and end of shift.
  • Establishing and implementing operational standards and procedures for the departments supervised.
  • Maintaining required records of budget and other information.
  • Maintain inventory stock to ensure that supplies and equipment are available in adequate amount.
  • Order new equipment, supplies, or furnishings as and when required.

Preparing reports like DMR, MMR, QBR (quarterly business review ) and other related reports at site.

  • Performing tasks, such as estimating costs and preparing / managing budgets.
  • Planning & making arrangements for change in beautification of certain areas every quarterly and for festivals & events as and when.
  • Managing landscaping and gardening.
  • Managing vendor personnel for assigned units (vendor contracts, compliance, attendance etc).
  • Responsible for maintaining discipline at site with proper attire and etiquette in the staff supervised
  • Ensuring that employees' growth by engaging them in periodic trainings and skill enhancement are conducted.
  • Supporting employee relations' issues & statutory compliances.
  • Developing/reviewing/improving SOPs /processes/programs.
  • Preparing and implementing various checklists, at the frequency instructed in the client/SME suggested formats.
  • Ensuring that janitor closets and storage areas are always maintained in a neat and orderly manner.

Client:
You will be working on Emaar Capital Tower - 2, which is a Commercial building, located at sector -26, Gurugram

Site dynamics:
Work Schedule: 6 Days in a week. Site team: e.g.: Property Manager +3 Other details if any.

Reporting:
You will be reporting to Centre Head.

Sound like you? Here is what we're looking for:
Being Analytical and
Meticulous
You must pay attention to detail and have excellent problem-solving skills. You will be building, maintaining, supporting and validating the performance of subordinate staff workings. You will also be applying knowledge of administration; for program, resources, and staff and demonstrate the ability to manage others and to communicate information effectively with the internal & external customers along with leadership skills.

Qualifications
You need to have a Degree / Diploma in housekeeping/hospitality, with minimum 5-7 years of work experience. Good communication skills (English - oral/written) would be must. Other qualifications that will earn you brownie points will include

  • Knowledge in functional area of soft services
  • Adequate software exposure like MS office etc.

What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply Today



  • Gurgaon, Haryana, India JLL Full time ₹ 1,20,000 - ₹ 2,40,000 per year

    JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...


  • Gurgaon, Haryana, India JLL Full time

    Job DescriptionKey Responsibilities:- Manage and coordinate soft services, including cleaning, catering, security, reception, mail services, and landscaping.- Develop and implement standard operating procedures for all soft services.- Oversee service providers and contractors, ensuring they meet quality standards and contractual obligations.- Conduct regular...


  • Gurgaon, Haryana, India JLL Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...


  • Gurgaon, Haryana, India Jones Lang LaSalle Full time

    JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they...


  • Gurgaon, Haryana, India CBRE Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Soft Services Professionals (Residential Property Management)We are pleased to announce a walk-in interview drive for Soft Services professionals who are seeking to build a rewarding career in Residential Property Management. If you are passionate about service excellence and operational efficiency, we invite you to explore the following opportunities.Open...


  • Gurgaon, Haryana, India JLL Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where...


  • Gurgaon, Haryana, India JLL Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they...


  • Gurgaon, Haryana, India JLL Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...

  • Video Editor

    3 weeks ago


    Gurgaon, Haryana, India Swaran Soft Full time

    Job DescriptionJob Title - Video Editor (YouTube Specialist)About Swaran SoftSwaran Soft is an India-based IT services firm delivering end-to-end digital transformation solutions across IoT, AI/ML, Big Data, Web & Mobile Apps, AR/VR, and analytics for global clients swaransoft.com.Role OverviewWere looking for a creative Video Editor with 24 years of...


  • Gurgaon, Haryana, India Jones Lang LaSalle Full time

    JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they...