Soft Skill

7 days ago


Gurgaon, Haryana, India 39 Solutions Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Industry - Retail segment

Role & responsibilities

A dynamic and engaging Product Knowledge & Soft Skills Trainer with hands-on experience in the retail industry, specializing in empowering front-line staff through impactful training programs. Adept at delivering interactive sessions on customer service excellence, soft skills development, product demonstration, and sampling techniques. Focused on enhancing customer experience by instilling a service-first attitude, confident communication.

  • Retail-specific product knowledge training
  • Soft skills: communication, body language, empathy, and listening
  • Customer service & in-store experience enhancement
  • Sampling techniques & product promotion
  • Role-play and real-time floor coaching
  • Boosting team morale and customer engagement through positivity

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