Assistant Store Manager

1 day ago


Yelahanka, Karnataka, India Kushal's Fashion Jewellery Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Job DescriptionJob Title : Assistant Store ManagerDepartment : Retail StoresReports To : Store ManagerRole Summary : The Assistant Store Manager supports the Store Manager byachieving sales targets, ensuring operational excellence, andfostering exceptional customer experiences through team leadershipand collaboration.KeyResponsibilities: Customer FocusAssist in fostering a customer-centric culture by ensuringexceptional customer service.Exhibit emotional intelligence to build trust and rapport withcustomers.Handling escalated customer queries, concerns, and feedbackwith professionalism and empathy.Monitor adherence to company policies and guidelines by allteam members.Sales MasteryContribute to driving the store sales targets, includingcategory-wise goals.Assist in leveraging data insights to optimize inventory andidentify growth opportunities.Collaborate with the Store Manager and Visual Merchandising(VM) team to maintain impactful in-store displays.Leadership ExcellenceSupport the Store Manager in motivating the team to achievehigh performance through coaching and recognition.Assist with resolving team conflicts and fostering acollaborative work environment.Assist in conducting on-the-job training (OJT) and supportemployee development through constructive feedback.Assist in employee schedules, provide feedback onperformance reviews.Change ManagementAdapt quickly to new business strategies and processes,ensuring smooth implementation within the team.Promote flexibility and enthusiasm for adopting new processesand technologies.Decision-MakingProvide input and support for data-driven decisions thatenhance customer satisfaction and operational efficiency.Assist in analysing store performance metrics andimplementing improvements.Store Operations ExcellenceMaintain outstanding store condition, ensuring it is clean,organized, and visually appealing.Supervise daily store operations, including stock management,visual merchandising, and shrinkage prevention.Ensure the store maintains compliance with companystandards through regular checks and audits.Handle administrative tasks such as preparing reports andassisting with scheduling.check(event) ; career-website-detail-template-2 => ,meta)" mousedown="lyte-button => check(event)" final- final-class="lyte-button lyteBackgroundColorBtn lyteSuccess" lyte-rendered="">


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