Team Leader

2 weeks ago

Andheri, Maharashtra, India Speshally NHS Pvt Ltd Full time ₹ 24,00,000 - ₹ 30,00,000 per year

Job Description: Team Leader - Customer ExperienceAbout usWith a passionate team of 80+ innovators, we're building cutting-edge technology for the true heroes of ourpowered solution designed for Rental Entrepreneurs – tractor owners who drive rural livelihoods by renting outtheir machines.With 55,000+ connected tractors and counting, we've created India's most trusted and widelyadopted Agri-telematics platform. If you're looking to make meaningful impact at scale and help shape the futureof Indian agriculture – come be a part of our journey.Responsibilities:Manage Voice team contact centre for Inbound and Outbound along with App and Field ticketsManage Inbound SL = > 95% for Contact centreMaintain Floor Quality score = > 85%Responsible for team daily productivity targetsResponsible for daily closure of all Outbound call and Tickets received via App with no backlog post 6pmResponsible for maintaining Daily/ Weekly / Monthly CSAT scoresHandling Live Escalation Calls and closing with resolutionsDaily Rostering and Attendance adherenceRegularly track daily backlog and closures as per TATEnsure 100% focus on Compliance and process adherenceDaily Team briefings for Voice and non-Voice teams.Weekly team transaction audits for Calls /TicketsWeekly Feedback and coaching session and team motivation sessionsContactHRAkshada Shinde Job Type: Full-timePay: ₹40, ₹50,000.00 per monthWork Location: In person

  • Team Leader General Accounting

    4 days ago

    Andheri, Maharashtra, India Alustruct Engineering Full time ₹ 10,00,000 - ₹ 12,00,000 per year

    Key objectives of the position:. Analyzing and Booking of Monthly Provisions. Preparation of Monthly schedules. Preparation of MIS. Variance analysis. Preparation of Fixed Asset Register. Assist in Statutory AuditMonthly Provisions . Coordination with departments for sharing of provision file.. Booking of provisions. Analyzing ProvisionsMonthly Closing ....

  • Inside Sales Team Leader

    2 days ago

    Andheri East, Maharashtra, India Crecer Inteligente LLB Full time ₹ 4,80,000 - ₹ 7,20,000 per year

    Role Summary:We are seeking a driven and results-focused Inside Sales Manager to lead and scale our inside sales team. This is a pivotal role that combines strategic oversight with hands-on execution—perfect for someone who thrives on coaching teams, closing deals, and improving sales processes.The ideal candidate will bring strong leadership skills, a...

  • Expert Success Manager

    7 days ago

    Andheri East, Maharashtra, India coto Full time ₹ 25,00,000 - ₹ 50,00,000 per year

    Reports to: Senior TL (Team Leader Manager)Location: MumbaiTeam: Supports 1 Senior TL, 4 Team Leaders, ~150 expertsRole OverviewThe Expert Success Manager is a critical operations and support role responsible for enabling expert success through flawless execution of onboarding, retention, compliance, and administrative functions. You will be the operational...

  • Business Head

    5 days ago

    Andheri, Maharashtra, India WLC Full time ₹ 12,00,000 - ₹ 25,00,000 per year

    Experience: 8–10 yearsReporting to: Founder, Women Leadership Circle (WLC)Job Location:- Andheri ( DN Nagar), MumbaiAbout Women Leadership Circle (WLC)Women Leadership Circle (WLC) is a vibrant ecosystem for senior women leaders,founders, and changemakers. We are committed to building authentic leadership journeysthrough curated peer circles, bespoke...

  • Executive Assistant

    2 weeks ago

    Andheri, Maharashtra, India WLC Development Foundation Full time ₹ 2,40,00,000 - ₹ 7,20,00,000 per year

    Position: Executive Assistant & HR SupportLocation: Andheri, DN Nagar, Mumbai (Hybrid)Reporting to: Founder, Jaya MehrotraAbout Women Leadership Circle (WLC)Women Leadership Circle (WLC) is a vibrant ecosystem for senior women leaders, founders, and changemakers. We are committed to building authentic leadership journeys through curated peer circles, bespoke...

  • Executive Assistant to the CEO

    7 days ago

    Andheri, Maharashtra, India WLC Development Foundation Full time ₹ 36,00,000 - ₹ 72,00,000 per year

    With a mission to build a community of thought-leaders & achievers that supports an individual's growth and amplifies their influence in society. With a belief in women growing together, WLC provides a space which nurtures their progress and aims at harnessing the collective power of women in leadership roles and channelling it to create room for more women...

  • Operations Manager

    6 days ago

    Andheri, Maharashtra, India WLC Full time ₹ 12,00,000 - ₹ 20,00,000 per year

    Job Title: Head of Operations – Women Leadership Circle (WLC)Experience YearsJob Location:- Andheri (DN Nagar)About WLC: Women Leadership Circle (WLC) is a premium platform dedicated to empoweringwomen leaders through knowledge-sharing, networking, and growth opportunities.We bring together inspiring women from diverse industries to learn, collaborate,...

  • Catalogue Executive

    1 week ago

    Andheri, Maharashtra, India Paramount HR Full time ₹ 2,99,124 - ₹ 3,99,124 per year

    Job description:Position Overview:We are looking for detail-oriented and quality-focused professionals to join our team as Content Reviewers, focused on vendor cataloging, you will be responsible for reviewing and validating the quality of product data provided by vendors. Your role is crucial in ensuring that all product information is accurately entered,...

  • Debt Collector/ Collection Officer

    3 days ago

    Andheri, Maharashtra, India Right Job Solutions Full time ₹ 3,60,000 - ₹ 5,40,000 per year

    Location: Mumbai Job Type: Full-Time Company: Bilkish Associates LLC Industry: Debt Collection / Financial Services / Credit Management Experience Required: 2+ Years Who We Are Bilkish Associates is a regional leader in debt collection and credit risk management, serving top-tier financial institutions, telecom operators, and multinational corporations...

  • Trust and Safety Associate

    7 days ago

    Andheri, Maharashtra, India Paramount HR Full time ₹ 3,00,000 - ₹ 3,60,000 per year

    Position Overview:We are looking for detail-oriented and quality-focused professionals to join our team as Content Reviewers, focused on vendor cataloging, you will be responsible for reviewing and validating the quality of product data provided by vendors. Your role is crucial in ensuring that all product information is accurately entered, organized, and...